TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recurly

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.

    $249

    per month

    SAP Subscription Billing

    Score10 out of 10
    N/ASAP Subscription Billing (formerly a Hybris product) is a subscription revenue management application, supporting management of subscription orders, invoicing, and customer documents.N/A
    Pricing
    RecurlySAP Subscription Billing
    Editions & Modules
    Starter
    $249
    per month
    Professional
    Get a custom quote
    per month
    Elite
    Get a custom quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    RecurlySAP Subscription Billing
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsFor startups and SMBs looking to launch today and grow their subscription business fast, the Starter plan (formerly Core) is available with no monthly platform fee plus no payment volume fee for first $40,000 USD per month in first 3 months for new customers only.
    More Pricing Information
    Community Pulse
    RecurlySAP Subscription Billing
    Considered Both Products
    Recurly
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    User Ratings
    RecurlySAP Subscription Billing
    Likelihood to Recommend
    6.0
    (14 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RecurlySAP Subscription Billing
    Likelihood to Recommend
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Pros
    Recurly
    No answers on this topic
    SAP
    No answers on this topic
    Cons
    Recurly
    No answers on this topic
    SAP
    No answers on this topic
    Likelihood to Renew
    Recurly
    No answers on this topic
    SAP
    No answers on this topic
    Usability
    Recurly
    No answers on this topic
    SAP
    No answers on this topic
    Support Rating
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Recurly
    No answers on this topic
    SAP
    No answers on this topic
    Alternatives Considered
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    ScreenShots

    Recurly Screenshots

    Screenshot of payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of the flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of the features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.