TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RapidSpike

    N/AN/ARapidSpike aims to revolutionise website monitoring. RapidSpike acts as an online mystery shopper, reporting directly to the user on a wide range of performance, reliability & security issues. It is a monitoring solution that captures all three critical aspects of website health.N/A

    Uptrends

    Score8.1 out of 10
    N/AUptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

    $16.21

    per month

    Pricing
    RapidSpikeUptrends
    Editions & Modules
    No answers on this topic
    Starter
    $16.21
    per month
    Business
    $22.61
    per month
    Enterprise
    $54.04
    per month
    Offerings
    Pricing Offerings
    RapidSpikeUptrends
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
    More Pricing Information
    Features
    RapidSpikeUptrends
    Monitoring Tasks
    Comparison of Monitoring Tasks features of RapidSpike and Uptrends
    Feature
    RapidSpike
    -
    Ratings
    Uptrends
    7.4
    2 Ratings
    4% below category average
    Remote monitoring00 Ratings8.02 Ratings
    Network device monitoring00 Ratings9.02 Ratings
    Multiple Server Monitoring00 Ratings7.01 Ratings
    Multi-device monitoring00 Ratings6.01 Ratings
    Automated alerts and notifications00 Ratings7.12 Ratings
    Management Tasks
    Comparison of Management Tasks features of RapidSpike and Uptrends
    Feature
    RapidSpike
    -
    Ratings
    Uptrends
    7.5
    1 Ratings
    1% above category average
    Patch Management00 Ratings7.01 Ratings
    Service configuration management00 Ratings8.01 Ratings
    Software and hardware inventory00 Ratings7.01 Ratings
    Policy-based automation00 Ratings8.01 Ratings
    Reporting
    Comparison of Reporting features of RapidSpike and Uptrends
    Feature
    RapidSpike
    -
    Ratings
    Uptrends
    7.7
    2 Ratings
    1% above category average
    Performance data reports00 Ratings8.02 Ratings
    Customizable reporting00 Ratings7.02 Ratings
    Data visualization00 Ratings8.92 Ratings
    Risk analysis00 Ratings7.01 Ratings
    Security
    Comparison of Security features of RapidSpike and Uptrends
    Feature
    RapidSpike
    -
    Ratings
    Uptrends
    7.3
    1 Ratings
    16% above category average
    Data backup and recovery00 Ratings8.01 Ratings
    Antivirus and malware management00 Ratings6.01 Ratings
    Administrator access control00 Ratings8.01 Ratings
    Best Alternatives
    RapidSpikeUptrends
    Small Businesses
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    Medium-sized Companies
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    Enterprises
    ManageEngine Site24x7
    Score9.8 out of 10
    ManageEngine Site24x7
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RapidSpikeUptrends
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    RapidSpikeUptrends
    Likelihood to Recommend
    RapidSpike
    No answers on this topic
    Uptrends
    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Incentivized
    Read full review
    Pros
    RapidSpike
    No answers on this topic
    Uptrends
    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Incentivized
    Read full review
    Cons
    RapidSpike
    No answers on this topic
    Uptrends
    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Incentivized
    Read full review
    Support Rating
    RapidSpike
    No answers on this topic
    Uptrends
    Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
    Incentivized
    Read full review
    Alternatives Considered
    RapidSpike
    No answers on this topic
    Uptrends
    The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
    Incentivized
    Read full review
    Return on Investment
    RapidSpike
    No answers on this topic
    Uptrends
    • Ability to monitor uptime.
    • Cost savings over competitors.
    Incentivized
    Read full review
    ScreenShots