iMIS vs. Raklet Community & Membership Management Software

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.

Incentivized

Raklet Membership Management Software is really good if you need to keep track of a lot of people, publish events or send emails. But I don't think it is the best way to create socials profiles because you cannot add too many things other than your current company, position, mail address, school, department and profile picture.

• iMIS has many modules that can be purchased seperately based on the organizations needs.
• The CMS component enables you to build member websites to display member profiles and implement business processes for the members.

Incentivized

• Membership management
• Great customer service
• Value for money is off the chain
• All the necessary features are included

• It was difficult for various departments to customize the functionality of iMis without it impacting the organization as a whole.
• I often felt restricted and limited when using iMis. I do not feel that this software is current with today’s technology.
• It did not sync well with Authorize.net. Therefore, I had to do double data entry. This let to me needing to hire on more staff.

Incentivized

• An online store would be nice
• Separate section for newsletter subscriptions
• More payment getaway options

I wasn't involved with the selection process, but for anything that I have experience with that is specifically for associations, iMIS Engagement Management System stacks up pretty well. It doesn't compare well to the others like a Salesforce or Marketo, but it's not really meant to. Many times those products are out of the price range for associations.

Incentivized

We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.

• We measure ROI in terms of changed lives, not revenue since we are a church and a non-profit organization. As our church has grown, we have been better equipped to identify new visitors, follow-up on the physical and spiritual needs of our membership and give away leadership to our members.

Incentivized

• Increased efficiency
• Affordable CRM solution
• Promote people to subscribe at our pages