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Radmin Remote Administrator vs. RealVNC Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Radmin Remote Administrator

    Score7.9 out of 10
    N/ARadmin is remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.

    $49

    one-time fee

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Radmin Remote AdministratorRealVNC Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Radmin Remote AdministratorRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Radmin Remote AdministratorRealVNC Connect
    Considered Both Products
    Famatech Corp.
    No answer on this topic
    RealVNC
    Chose RealVNC Connect
    The best part is that [the] VNC Connect application supports multi-platform compatibility with Windows and Linux systems. In addition, it is simple, and the session is approved or unapproved, which enables us to provide quick support in the business process. The running service …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Radmin Remote AdministratorRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of Radmin Remote Administrator and RealVNC Connect
    Feature
    Radmin Remote Administrator
    8.6
    3 Ratings
    6% above category average
    RealVNC Connect
    7.3
    32 Ratings
    11% below category average
    Screen sharing8.53 Ratings9.028 Ratings
    File transfer5.53 Ratings8.015 Ratings
    Instant message8.03 Ratings6.119 Ratings
    Access to sleeping/powered-off computers10.02 Ratings6.09 Ratings
    Over-the-Internet remote session8.53 Ratings9.030 Ratings
    Remote management of servers & workstations8.03 Ratings4.76 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.02 Ratings7.116 Ratings
    Session record5.02 Ratings8.02 Ratings
    Annotations10.01 Ratings5.36 Ratings
    Monitoring and Alerts10.01 Ratings7.03 Ratings
    Multi-platform remote control10.01 Ratings9.011 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    User Ratings
    Radmin Remote AdministratorRealVNC Connect
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Radmin Remote AdministratorRealVNC Connect
    Likelihood to Recommend
    Famatech Corp.
    Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Famatech Corp.
    • Easy list of clients
    • Easy to use for end users
    • No external VPN connection required
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Famatech Corp.
    • Slow or intermittent connectivity if there is no good communication link between connected equipment
    • They could add functionality so that the user of the tool can take full control of the equipment when changing users
    • Provide more detailed information about the user that makes the remote connection to the computer
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Famatech Corp.
    No answers on this topic
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Famatech Corp.
    No answers on this topic
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Support Rating
    Famatech Corp.
    No answers on this topic
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    Famatech Corp.
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Famatech Corp.
    No answers on this topic
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    Alternatives Considered
    Famatech Corp.
    We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.
    Incentivized
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Return on Investment
    Famatech Corp.
    • Easy remote work troubleshooting
    • Easy staff training
    • it is not possible to connect to Radmin with smartphone apps
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.