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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Managed Hosting

    Score1 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    Pricing
    Rackspace Managed Hosting
    Editions & Modules
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    Offerings
    Pricing Offerings
    Rackspace Managed Hosting
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Rackspace Managed Hosting
    Considered Both Products
    Rackspace
    Chose Rackspace Managed Hosting
    In my experience, Rackspace Managed Hosting was horrible.
    Incentivized
    Chose Rackspace Managed Hosting
    No other Rackspace product/services reviewed
    Incentivized
    Chose Rackspace Managed Hosting
    RackSpace is in its own category. It's not really a direct competitor with the above. It seems to be hitting the gap between costs and effectiveness. They allow exposure to APIs in the same typical methods as other major providers and support most major tooling, albeit in a …
    Incentivized
    Chose Rackspace Managed Hosting
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other …
    Incentivized
    Chose Rackspace Managed Hosting
    We used Rackspace for less important servers that we needed to host outside of our primary hosting provider's network. We use IBM Cloud (Softlayer) for our primary production hosting, and Rackspace has served us well for having servers elsewhere. We selected Rackspace because …
    Incentivized
    Chose Rackspace Managed Hosting
    AWS is more and reliable and will work better for our organization from now on. Rackspace has served its purpose but is a slowly dying service. I will still happily give them kudos where it is deserved and they did great in their prime. Amazon is slowly taking over and edging …
    Incentivized
    Chose Rackspace Managed Hosting
    My use cases make it difficult to compare the two solutions as I use SiteGround on a much smaller scale. In terms of customer service, they seem fairly equal in my experience, and also appear to both provide good solutions. As I don't deal with hosting providers regularly, or …
    Incentivized
    Chose Rackspace Managed Hosting
    Rackspace is a well established, professional and trusted hosting provider that has proved time and time again to be experts in their field, to always provide the best service and do it quickly, efficiently and moderately priced. Although there are alternatives that might excel …
    Incentivized
    Chose Rackspace Managed Hosting
    Rackspace is a premier IaaS company with vast resources and an excellent reputation for reliability and support.

    We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been …
    Incentivized
    Chose Rackspace Managed Hosting
    Heroku - In order to transfer files to Heroku, you need to know how to use GIT. The flexibility to define how you transfer files to a Rackspace server has its advantages. However, the autoscale ability of Heroku sets it above Rackspace.

    AWS Elastic Beanstalk - Unfortunately the B…
    Incentivized
    Chose Rackspace Managed Hosting
    There is not a more reliable email delivery service that provides the services we require at the county level.
    Incentivized
    Chose Rackspace Managed Hosting
    Rackspace has infinitely better support than other cloud services providers I have had experience with. Their support via phone and live chat are incredibly knowledgeable and friendly, and I never have to wait longer than I feel is acceptable. Beyond customer service and …
    Incentivized
    Chose Rackspace Managed Hosting
    In terms of simply hosting, all of the aforementioned solutions are more user friendly. Although many do not offer the scalability that RackSpace does, they are easier to manage. In terms of dedicated servers and hosting, SoftLayer beat out RackSpace head to head for my …
    Incentivized
    Chose Rackspace Managed Hosting
    It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Rackspace Managed Hosting
    Small Businesses
    Flywheel
    Score9.9 out of 10
    Medium-sized Companies
    WP Engine
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Rackspace Managed Hosting
    Likelihood to Recommend
    1.0
    (15 ratings)
    Likelihood to Renew
    2.2
    (2 ratings)
    Usability
    5.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    User Testimonials
    Rackspace Managed Hosting
    Likelihood to Recommend
    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
    Read full review
    Cons
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    Likelihood to Renew
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
    Read full review
    Usability
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
    Read full review
    Support Rating
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
    Read full review
    Alternatives Considered
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
    Read full review
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