QuickBooks Online vs. Yooz

I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.

Incentivized

when you have put the amount in, and the amount does not match the invoice yooz sends an alert to indicate that there is a missing amount that you have not added, and it also helps to let you know when some invoice amounts are more than the usual get for that vendor so you can take note

Incentivized

• It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
• It enables me to do [an] organizational budget as well as a budget for each specific program
• It enables the accountant and the auditor access at any time for transparency

Incentivized

• Strong integtation with Intacct (our GL)
• Strong OCR capabilities that capture the key information of an invoice with accuracy
• Very responsive Support Team if we encounter a problem or have a question.
• In depth documentation for users (pdf's videos) to learn the product

Incentivized

• Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
• Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.

• when exporting we have to change the total column's to numbers or it will export with the incorrect totals.
• Yooz needs to not allow itself to add a line to the total and change what you are posting. instead it needs to freeze you from moving on.

Incentivized

QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other

Incentivized

ALSOME PROGRAM MAKE EVERYDAY SO MUCH EASIER

I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.

Incentivized

Usability of Yooz is close to 10, solves the issue that many companies have and serve to its purpose. The platform is simple, but well design and it is always improving. Since we started using it almost 8 months ago, the invoicing process of our company enhanced sharply. But there is also room for improvement that is why a 9/10

Incentivized

We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.

Incentivized

Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.

Incentivized

In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.

Incentivized

The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations

Incentivized

QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.

Incentivized

Chrome River is slow and full of inconsistencies. Capturing invoices is confusing, as you have to assign approvers and coding at that time. No time to save it and research those details. It has multiple screens labeled inbox but are for different stages in the approval process that aren't specified unless you go into the invoice and review. When you go to exit the invoice, it takes you back to the main menu instead of the inbox you were currently working in. It is live, but the updates are every 10-15 minutes as opposed to immediately.

Incentivized

As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere

Incentivized

• I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
• The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
• Even styling invoices and documents is more cumbersome than it should be.

Incentivized

• Yooz helped us process thousands of invoices in a more efficient manner than our previous process called Checkbook with Bank of America.
• Yooz allowed for a more efficient invoice approval process than the previous systems that were used. If the invoices were three way matched, they would be processed quicker.
• Yooz made the integration of the invoice and credit memo process into NetSuite more efficient than the previous software, however, there some limitations with Yooz because it did allow for duplicate invoices to be processed, and that was a big issue.

Incentivized