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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    QuickBooks Online Advanced

    Score8.6 out of 10
    N/AQuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A
    Pricing
    FreshBooksQuickBooks Online Advanced
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksQuickBooks Online Advanced
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FreshBooksQuickBooks Online Advanced
    Considered Both Products
    FreshBooks
    Chose FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection …
    Incentivized
    Intuit
    Chose QuickBooks Online Advanced
    I personally just didn't like the look of FreshBooks or how it was set up at all.
    Incentivized
    Chose QuickBooks Online Advanced
    FreshBooks served its purpose when our company was smaller, however, it did not offer the full range of benefits that QBO has offered us. The ability to assign user roles have unlimited user accounts, a dedicated helpline, online access to trainings, and the ability to create …
    Incentivized
    Chose QuickBooks Online Advanced
    We had previously (7+ years ago) used a very basic version of FreshBooks for our accounting needs. This was in the startup phase of our business, and we quickly discovered we needed something more robust, which at the time was QuickBooks Online Advanced. QBO Advanced …
    Incentivized
    Chose QuickBooks Online Advanced
    QuickBooks Online Advanced is on par with Xero, and both are market leaders in the Online Bookkeeping solutions. Multi-dimensional reporting is better than Xero but Xero has better WorkPapers, Hubdoc app and allows for online filing of accounts to Companies House and to HMRC. …
    Incentivized
    Chose QuickBooks Online Advanced
    QuickBooks blows the coemption out of the water. They can't compete with the prices or services offered. Their customer services can't compare to QuickBooks. Having multiple options for help is just a good idea. Not to mention the education and training offered by QuickBooks …
    Incentivized
    Chose QuickBooks Online Advanced
    I evaluated other packages. Wave is/was very appealing because it is free. However, I'm not certain is would scale enough with our business. Xero was tempting but it could not integrate with our bank and thus required manual entry. QuickBooks allowed us to maximize our …
    Incentivized
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    94%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    93%
    Lived up to sales and marketing promises
    91 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    90%
    Implementation went as expected
    94 Answers
    Features
    FreshBooksQuickBooks Online Advanced
    Customization
    Comparison of Customization features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    QuickBooks Online Advanced
    9.0
    93 Ratings
    16% above category average
    API for custom integration9.330 Ratings8.276 Ratings
    Plug-ins9.026 Ratings9.981 Ratings
    Security
    Comparison of Security features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    QuickBooks Online Advanced
    9.2
    164 Ratings
    10% above category average
    Single sign-on capability10.01 Ratings9.3146 Ratings
    Role-based user permissions10.041 Ratings9.0160 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    QuickBooks Online Advanced
    8.4
    177 Ratings
    6% above category average
    Dashboards9.057 Ratings8.8167 Ratings
    Standard reports8.855 Ratings8.8176 Ratings
    Custom reports4.82 Ratings7.7168 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    QuickBooks Online Advanced
    9.3
    179 Ratings
    18% above category average
    Accounts payable8.041 Ratings9.4173 Ratings
    Accounts receivable9.455 Ratings9.7168 Ratings
    Cash management7.03 Ratings9.1149 Ratings
    Bank reconciliation7.02 Ratings9.6171 Ratings
    Expense management6.651 Ratings9.7158 Ratings
    Time tracking7.642 Ratings9.790 Ratings
    Multi-currency support7.01 Ratings9.746 Ratings
    Regulations compliance6.021 Ratings9.280 Ratings
    Self-service portal9.13 Ratings9.896 Ratings
    Multi-division support00 Ratings7.577 Ratings
    Electronic tax filing00 Ratings9.5100 Ratings
    Primary and Secondary Ledgers00 Ratings9.976 Ratings
    Intercompany Accounting00 Ratings7.576 Ratings
    Journals and Reconciliations00 Ratings9.6155 Ratings
    Enterprise Accounting00 Ratings8.566 Ratings
    Configurable Accounting00 Ratings9.884 Ratings
    Centralized Rules Framework00 Ratings9.565 Ratings
    Standardized Processes00 Ratings9.1119 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    QuickBooks Online Advanced
    9.5
    121 Ratings
    21% above category average
    Pricing8.839 Ratings9.888 Ratings
    Order entry9.337 Ratings9.981 Ratings
    Credit card processing9.741 Ratings8.8106 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and QuickBooks Online Advanced
    Feature
    FreshBooks
    -
    Ratings
    QuickBooks Online Advanced
    9.6
    72 Ratings
    27% above category average
    Inventory tracking00 Ratings9.672 Ratings
    Best Alternatives
    FreshBooksQuickBooks Online Advanced
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksQuickBooks Online Advanced
    Likelihood to Recommend
    9.4
    (75 ratings)
    9.5
    (179 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.9
    (6 ratings)
    Usability
    9.6
    (20 ratings)
    9.9
    (4 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksQuickBooks Online Advanced
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Intuit
    Smaller businesses that need affordable accounting software that many people are used to should look at Quickbooks. QuickBooks makes it easier for people to access your books from multiple locations. If cost is an issue, QuickBooks is very affordable, given you do not need to install and maintain a server.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Intuit
    • It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world.
    • The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients.
    • The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Intuit
    • Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient.
    • More features and space in the app for organization of the self-created workflows.
    • The stability of QuickBooks Online Advanced can still be better.
    • There are still file-size issues and limitations on transactions and attributes of transactions.
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Intuit
    QuickBooks Online Advanced is very easy to use and the data is very transparent. The reporting shortfalls (not being able to report the current month and YTD results on the same report) as well as the issues with the limitations with the management reports.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Intuit
    QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Intuit
    No issue at any time with Availability
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Intuit
    It can be access at any time and reports is generate in less than a minute
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    FreshBooks
    No answers on this topic
    Intuit
    Training was simple
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Intuit
    Need to make an option for non-profit organizations
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Intuit
    QuickBooks Online Advanced isn’t as robust as Netsuite or Sage, but it is generally a great choice for most businesses. This software will meet or exceed the needs of most companies, and should be the first part of your accounting software decision. I would even reach out to a QuickBooks Online Advanced expert to ensure you need to step up to Sage or Netsuite before doing so on your own.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Intuit
    Software is very flexible
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Intuit
    • QBOA has shown my clients the increase and decrease of my monthly income activity
    • I am able to project my income and spending more easily
    • The P&L reports has shown me a lot and by customizing to focus on my income and expenses has allowed me to better budget
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking