Qualys TruRisk Platform vs. VMware AppDefense (discontinued)

It is well suited for environments that are looking for a solution that is top notch for vulnerability scanning, and is the most accurate at doing so. It would also fit environments that have a lot of endpoints to scan or like to have scanning done on an automatic basis. It is less appropriate in environments that want to use a platform right away, without getting training in how to use it, or reading documentation on the product.

Incentivized

I believe that the product is priced well enough that a small business that is concerned with data center security can justify using the product. My environment hasn't scaled up very far yet, but I am a little concerned that when we get to a certain point, the management console will get full and be more difficult to track. An enterprise customer might see that as a problem.

Incentivized

• Attestation is so easy with Qualys. I find this one feature makes the investment worth the cost
• Ease of use. Within an hour of first installing, a person can be running compliance tests without a hitch.
• Great training materials and support. I have never had to take more than twenty minutes to solve a problem either through support or the forums.

Incentivized

• Provides detailed process and command-line information.
• Provides visibility into what connections are being made to/from a specific server/service.
• Ability to group multiple VMs into service groups for proper correlation.

Incentivized

• Notices some findings which were not clear why they appear(suspected false positive).
• Working with Qualys support(for example due to the previous point) wasn't the best experience. the response was very slow.
• Qualys limit the daily API requests. In case you need more, it will cost.

Incentivized

• Steep learning and a lot of moving pieces
• Very new product and Carbon Black is the only 3rd party vendor that can integrate
• Limited information and training. We've never been to VMworld but it was barely mentioned at the VMUG UserCons we've attended

Incentivized

Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.

Incentivized

They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.

Incentivized

Their support chat system is very responsive, and if they don't resolve it quickly with that method, then they will remote in and help that way.

Incentivized

We find that Nessus is a great product, on par if not slightly better compared to Qualys in terms of their pricing model. However, Qualys Cloud Platform has better quality reporting, and offers great tips and suggestions on quickly closing a gap and eliminating the risk. In our organization, both products are great and meet our expectations, but due to pricing, we favor Nessus slightly more.

Incentivized

We were advised that vShield will be retired and its functionality was being integrated with App Defense. Carbon Black is or was the only AV vendor that integrated with it. A priority for us was to use a VMware supported solution. Sophos Intercept X was creating their own module. Trend Micro Deep Security didn't have any plans in place to move from vShield.

Incentivized

• The most important thing that happens with this program is to automate one hundred percent the security of my system since this program is in charge of supervising each of the applications and websites in detail.
• One of the purposes for which we trust Qualys Cloud Platform is to keep our system clean and secure; the ability of this software to manage our vulnerability makes us more cautious about working with it.

Incentivized

• For the cost of the upgrade to vSphere Platinum compared to the costs we were already paying for vSphere Enterprise Plus with Operations Management was comparable. It made sense to upgrade and with that, we received the added features of AppDefense.

Incentivized