Qualys TruRisk Platform vs. Trellix ePolicy Orchestrator

It is well suited for environments that are looking for a solution that is top notch for vulnerability scanning, and is the most accurate at doing so. It would also fit environments that have a lot of endpoints to scan or like to have scanning done on an automatic basis. It is less appropriate in environments that want to use a platform right away, without getting training in how to use it, or reading documentation on the product.

Incentivized

McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.

Incentivized

• Attestation is so easy with Qualys. I find this one feature makes the investment worth the cost
• Ease of use. Within an hour of first installing, a person can be running compliance tests without a hitch.
• Great training materials and support. I have never had to take more than twenty minutes to solve a problem either through support or the forums.

Incentivized

• Applies the policy settings for the selected group
• Keeps the hosts updated well, in general
• Allows update of available software from within the management console
• Assigns and runs ongoing tasks with little need for intervention
• Provides quick high-level view of systems

Incentivized

• Notices some findings which were not clear why they appear(suspected false positive).
• Working with Qualys support(for example due to the previous point) wasn't the best experience. the response was very slow.
• Qualys limit the daily API requests. In case you need more, it will cost.

Incentivized

• It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
• Whenever a scan is performed, the system CPU utilization goes up 100 percent.
• Installation fails due to difference in timestamp when we try to shuffle between packages.

Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.

Incentivized

They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.

Incentivized

McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Incentivized

We find that Nessus is a great product, on par if not slightly better compared to Qualys in terms of their pricing model. However, Qualys Cloud Platform has better quality reporting, and offers great tips and suggestions on quickly closing a gap and eliminating the risk. In our organization, both products are great and meet our expectations, but due to pricing, we favor Nessus slightly more.

Incentivized

McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data loss prevention, encryption, anti-virus and other functionality and the excel on each of those points equally.

Incentivized

• The most important thing that happens with this program is to automate one hundred percent the security of my system since this program is in charge of supervising each of the applications and websites in detail.
• One of the purposes for which we trust Qualys Cloud Platform is to keep our system clean and secure; the ability of this software to manage our vulnerability makes us more cautious about working with it.

Incentivized

• As with most things the price of products goes up and more-so if your business is growing.
• We've been able to provide auditors with tangible evidence that our network is protected because of the reporting McAfee ePO provides. Auditors like McAfee because it's been around almost forever and is a mature product.
• Being a mature product, though, it's very much set in the way it does things and as such there's not a whole lot of innovation.

Incentivized