Greenlight Guru vs. Qualio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greenlight Guru
Score 10.0 out of 10
N/A
Greenlight Guru is a quality management platform designed specifically for medical device companies. The platform is designed to help companies get safer products to market faster, simplify FDA and ISO regulatory compliance, and provide a single source of truth by connecting the management of all quality processes like CAPAs, risk, audits, document control, training, design control and more. The vendor invites device makers across the globe to…N/A
Qualio
Score 7.0 out of 10
N/A
Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A
Pricing
Greenlight GuruQualio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greenlight GuruQualio
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing information for Greenlight Guru's Quality Management Software is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost agreements to purchase Greenlight Guru Quality Management Software must be conducted with the vendor.
More Pricing Information
Community Pulse
Greenlight GuruQualio
User Ratings
Greenlight GuruQualio
Likelihood to Recommend
8.9
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Greenlight GuruQualio
Likelihood to Recommend
Greenlight Guru is great for any company that wants to track or assign training. This system is also great for hosting quality system or non-quality system documents for the organization for employees to view or access at any time. This system is not great for billing, customer success, or sales-related tasks.
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I think that Qualio can work for some organizations, but not all. I dont think it is well-suited for a pharmaceutical or medical device company, but this could work for a company that doesnt require FDA oversight, computer system compliance, audit trails, etc. Perhaps this would be useful at an organization where only storage and receipt of documents is tracked, but not necessarily to the level of detail that is expected in the industry
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Pros
  • Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
  • Greenlight makes document review and approval easy - navigating the system is intuitive.
  • The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.
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  • Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives.
  • Supports a distributed/remote workforce by enabling electronic record-keeping and signatures.
  • Generally supportive of the quality system regulations we are subject to.
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Cons
  • Periodic review of documents is an industry standard that is missing
  • Would love a training matrix similar to the design matrix that links with procedures/work instructions
  • Ability to modify or add parameters in the analytics function for better trending metrics
  • Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces
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  • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
  • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
  • I would prefer that users be able to purchase licences directly without contacting a representative
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Likelihood to Renew
I really like how Greenlight is structure and how organized it is.
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as i already mentioned earlier.... Qualio definitely makes things run smoother, especially with keeping compliance in check and reducing errors. The setup took a bit to get everyone on board, and yeah, the costs can stack up over time. But overall, it’s been a solid tool that’s saved us time and stress, so it’s definitely worth it.
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Usability
No answers on this topic
Most features are intuitive and easy to use. My favorite thing is the customer support. If I encounter a problem or don't know how to do something, a real person gets back to me within hours with a detailed solution.
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Support Rating
No answers on this topic
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
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Alternatives Considered
We evaluated all 3 companies at the same time when we were "shopping" for an electronic quality management system solution. We spoke with other users about their experiences and received extremely positive feedback from 2 current Greenlight Guru clients. The clients highlighted the fact that they used Greenlight Guru in their audits, even with the FDA, and it went well. Greenlight Guru had comparatively more in-depth resources for SOPs, forms, and Work Instructions. Additionally, they have already made a name for themselves as general educators on Regulatory/Quality matters, as they run one of the few podcasts for the industry that are available. On the contrary, we had a very poor experience with the salesperson from Qualio, and had the impression that all documents would need to be manually created (couldn't just be uploaded), and there was a significant amount of work required to implement. (Conversely, the GG users said that implementation was quick, and only took a few months to get it up and running in a compliant manner.) For QT9, a current user gave a very poor review, and emphasized that it was not customizable, alerts could not be turned off, and that design controls were not part of the program. Since we required design controls as part of our QMS, we eliminated this product from our consideration.
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Qualio is more intuitive to use and more economical for a small enterprise. I was not working for the company at the time it was selected, although I have experience with several other QMS systems and found Qualio to have some unique properties, such as the configurable templates and strong search engine.
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Return on Investment
  • Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork.
  • Greenlight Guru has enabled a more effective organization system for all records that are required to be kept.
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  • The number of emails received.. end up just deleting as it is spamming my inbox.
  • Benefitting from E-sign approvals.
  • Keeping track of our documents in a efficient and better way.
  • Amazing to use a cloud based system where everything is not on paper.
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ScreenShots

Greenlight Guru Screenshots

Screenshot of Design Control Spotlight: 
Documenting and managing Design Control traceability has never been easier. Perform Digital Design Reviews through flexible workflows to demonstrate compliance.Screenshot of Document Management Spotlight: 
Speed up reviews and approval workflows by keeping your records and procedures organized, up-to-date, and always accessible to the right people with role-based security.Screenshot of Risk Management Spotlight: 
Integrate Risk Management into all of your quality processes in a system that directly aligns with ISO 14971:2016.Screenshot of Post-Market Quality Events Spotlight:
Streamline your Post-Market Quality Activities to maintain full closed-loop traceability within your QMS.