Qualifacts Insync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Qualifacts Insync
Score 6.0 out of 10
N/A
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.N/A
Pricing
Qualifacts Insync
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Qualifacts Insync
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
Community Pulse
Qualifacts Insync
Features
Qualifacts Insync
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Qualifacts Insync
2.1
Ratings
113% below category average
Real-time eligibility verification2.10 Ratings
Claims management2.20 Ratings
Coding2.20 Ratings
Patient billing2.00 Ratings
Financial Reporting2.10 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Qualifacts Insync
7.8
Ratings
1% below category average
Rule-based scheduling8.00 Ratings
Automated appointment reminders8.40 Ratings
Automated patient check-in6.30 Ratings
Multi-location support8.50 Ratings
Calendar interface8.00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Qualifacts Insync
2.5
Ratings
98% below category average
Charting / document management2.30 Ratings
Templates2.30 Ratings
Patient portal1.80 Ratings
Mobile/tablet support1.70 Ratings
Fax integration1.60 Ratings
Integration with other EMR and PM systems1.20 Ratings
Workflow automation2.00 Ratings
Speech recognition7.20 Ratings
Customization2.20 Ratings
E-prescribing2.10 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Qualifacts Insync
8.6
Ratings
3% above category average
HIPAA compliance8.90 Ratings
Role-based permission levels8.50 Ratings
Data backups and redundancy8.60 Ratings
Local mode / networking failsafe8.60 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Qualifacts Insync
8.3
Ratings
9% above category average
Task tracking8.00 Ratings
Specialty-specific workflows8.00 Ratings
Multi-office / multi-physician capabilities8.90 Ratings
Best Alternatives
Qualifacts Insync
Small Businesses
athenaClinicals
athenaClinicals
Score 9.6 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 9.5 out of 10
All AlternativesView all alternatives
User Ratings
Qualifacts Insync
Likelihood to Recommend
2.6
(0 ratings)
Likelihood to Renew
1.0
(0 ratings)
Usability
1.0
(0 ratings)
Support Rating
1.0
(0 ratings)
Implementation Rating
1.0
(0 ratings)
User Testimonials
Qualifacts Insync
Likelihood to Recommend
Insync [Healthcare Solutions] is amazing for behavioral health settings. The customer support/help desk is very responsive. When I call someone answers within 3 minutes and spends as much time as I need resolving any questions. Establishing the medical record is simple with treatment planning easily accessible. Onboarding new staff is effortless, especially with the use of their video tutorials. My office assistant told me today, "I have worked with a lot of EMR's and this is by far the best ever". I totally agree!!
Read full review
Pros
  • Easy launch from the scheduler to all aspects of patient chart
  • Smooth processes from check-in to accounts receivable
  • Individualized support, especially on the RCM side with Account Managers
  • User-friendly interface and excellent email/phone support
  • Ability to customize with the Implementation team
  • On-site training - so very helpful!
Read full review
Cons
  • We would love to be able to send reports via secure email (the functionality s there, but the other party needs the same software, and that is rare in our area
  • We would love to have electronic visit verification integrated into the software - right now we need to use a 3rd party software package
Read full review
Likelihood to Renew
We are shopping for a replacement software now.
Read full review
Usability
We have a very common behavioral health practice. We were stunned to learn that they did not have templates for common procedures. They create every customer system from scratch. That causes unnecessary delay and aggravation. Plus, you can't make any modifications after the fact. Whatever you decided on Day 1 you are stuck with.
Read full review
Alternatives Considered
NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a system that caters to all!!!!!!! No regrets with our decision to go with [Insync Healthcare Solutions]!!!!
Read full review
Return on Investment
  • We love the ease of use, it really creates a smooth process between departments.
  • We have had some issues with the billing, but it is partially staffing and partially training- we are still working with our staff and our representative from Insync to fix these errors, so it is difficult to put the blame on Insync [Healthcare Solutions]. I believe some of it is user error.
  • The conflicting information we receive from Insync support has created a lot of issues in the billing department. I would like more consistency from their support team, as I have witnessed two people ask the same question, and get a completely different answer. Again, this could be a user error contributing to the confusion, but consistent responses would be helpful to solve the issues.
Read full review
ScreenShots

Qualifacts Insync Screenshots

Screenshot of InSync EMR Face sheetScreenshot of InSync EMR DashboardScreenshot of InSync EMR Patient PortalScreenshot of InSync E-prescribingScreenshot of InSync Scheduler