PwC Claims Optimizer vs. Xactimate

Xactimate is an industry-standard piece of software that is utilized for communication between insurance agencies and restorative drawing and restoration companies. Basically, it is a requirement to be used 90% of the time in these circumstances. If you are a new start-up and are doing your work based on referrals only not associated with insurance Xactimate will likely be a large bite for you to chew.

Incentivized

• Since Xactimate is used by Insurance Companies, the pricing lists are constantly updated. This means we will almost always have up-to-date pricing that matches the Insurance Companies.
• The ability to print different styles of reports is very valuable. Depending on who the report is for, you can exclude or include certain things accordingly.

Incentivized

• Improvments in usability in website application.
• Ease of use for customization.
• Training for this platform.

Incentivized

Whenever I have contacted them for support, they have always solved my problems.

Incentivized

We have not used any other software other than Xactimate at this time. We feel it is the most widely used software product by insurance companies and they also continue to try and improve their software regularly. Most recently, I have found out they are working towards integration of (I may be using the wrong terms for this...) photographic/scanning measurements just auto populating into the sketch window. Even the auto population of line items with other software integration would almost eliminate the need to take physical measurements in the future and drastically reduce the time it takes to generate a claim report.

Incentivized

• Positively helps us to come up with an accurate to near-accurate bill for services.
• Makes charges clear to understand and read.

Incentivized