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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Publer

    Score9.4 out of 10
    N/APubler is a social media management tool used by individuals and businesses in crafting, scheduling, and analyzing their online presence across various social platforms. Publer aims to simplify the complexity of social media management, as a companion for digital marketers, influencers, and businesses of all sizes. Key Features: Scheduling: Publer enables users to plan and schedule posts across multiple social media platforms, to ensure a consistent…

    $5

    per month per user

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A
    Pricing
    PublerShoutlet (Discontinued)
    Editions & Modules
    Professional
    $5
    per month per user
    Business
    $10
    per month per user
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    PublerShoutlet (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVAT not included in the price. 14 days money back guarantee. Discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    PublerShoutlet (Discontinued)
    Considered Both Products
    Publer
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    40 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    PublerShoutlet (Discontinued)
    Publishing
    Comparison of Publishing features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.4
    37 Ratings
    16% above category average
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    3% above category average
    Content planning and scheduling9.737 Ratings8.01 Ratings
    Content optimization9.634 Ratings00 Ratings
    Workflow management8.833 Ratings9.01 Ratings
    Audience targeting00 Ratings8.01 Ratings
    Engagement
    Comparison of Engagement features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    8.9
    30 Ratings
    12% above category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    13% above category average
    Automated routing and prioritization8.724 Ratings9.01 Ratings
    Bulk actions9.129 Ratings00 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.7
    34 Ratings
    14% above category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    7% above category average
    Twitter9.824 Ratings9.01 Ratings
    Facebook9.931 Ratings9.01 Ratings
    LinkedIn9.730 Ratings9.01 Ratings
    Google+9.417 Ratings9.01 Ratings
    Instagram9.930 Ratings00 Ratings
    Pinterest9.920 Ratings00 Ratings
    YouTube9.722 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.4
    26 Ratings
    17% above category average
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    3% below category average
    Campaign success analytics9.326 Ratings8.01 Ratings
    Competitor analysis9.518 Ratings7.01 Ratings
    Real-time tracking00 Ratings8.01 Ratings
    Account management
    Comparison of Account management features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.7
    27 Ratings
    19% above category average
    Shoutlet (Discontinued)
    -
    Ratings
    Role-based user permissions & privileges9.726 Ratings00 Ratings
    Mobile access9.825 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    -
    Ratings
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    4% above category average
    Filtering out noise/spam00 Ratings8.01 Ratings
    Marketing
    Comparison of Marketing features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    -
    Ratings
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    12% above category average
    Lead generation00 Ratings8.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Best Alternatives
    PublerShoutlet (Discontinued)
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PublerShoutlet (Discontinued)
    Likelihood to Recommend
    9.4
    (40 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.3
    (24 ratings)
    Usability
    9.5
    (20 ratings)
    7.7
    (4 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    PublerShoutlet (Discontinued)
    Likelihood to Recommend
    Publer
    Publer is a great choice for in-house teams managing multiple sister brands because it combines all networks—Facebook, Instagram, LinkedIn, TikTok, Threads, Google Business Profiles, YouTube, and Pinterest—into a single drag-and-drop calendar, removing the hassle of separate dashboards and spreadsheets. The platform’s AI-generated captions, evergreen “recycle” rules, and simple approval process keep our content running smoothly and on brand, while built-in analytics offer enough insight to optimise timing and formats without needing enterprise-level features. We haven’t faced any major restrictions; when an API change caused a hiccup, Publer’s support team fixed it within a day. Agencies that require in-depth white-label reporting or detailed short-form video metrics might need additional tools, but for a small or medium-sized enterprise seeking seamless scheduling, quick optimisation, and responsive support, Publer hits the mark.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
    Incentivized
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    Pros
    Publer
    • Autoscheduling - I press one button, and content goes out to predetermined schedules across the various platforms
    • Spintax - putting content on autorepeat with auto-generated unique captions!
    • I work with a couple VAs, and I can have them create the content, and I'm automatically notified to approve their work before anything goes out.
    • Easy access to past content for quick reusing and repurposing
    • Feedback - I love that I can always suggest new features, and they're always working on improving!
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
    • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
    • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
    Incentivized
    Read full review
    Cons
    Publer
    • It would be good to see better integration of the Instagram platform, when it comes to using trending audio, getting template inspiration etc, but this may be limited by the available API.
    • Hashtag analysis and suggestion is pretty limited, and this is a feature in the higher paid accounts.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
    • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
    • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
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    Likelihood to Renew
    Publer
    I love the tool, is simple and useful
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
    Read full review
    Usability
    Publer
    The UI for Publer has a great look and feel and it is very easy to use. When I first started using Publer I was very happy that it all seemed intuitive and the adding of social channels and setting up profiles works very smoothly as well. Overall very easy to use.
    Incentivized
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    Khoros (Formerly Spredfast + Lithium)
    While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
    Read full review
    Performance
    Publer
    The pages do load very quick but in the the iPad form
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
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    Support Rating
    Publer
    Every time I have contacted Publer, I get answers right away
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
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    Alternatives Considered
    Publer
    Publer actually uses ChatGPT as a friend, it's not a similar product. You can use ChatGPT inside Publer to increase the quality of the posts and the texts that you can use in the posts, and also the comments in the post, and also other things in the posts. It's great.
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    Khoros (Formerly Spredfast + Lithium)
    Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
    Incentivized
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    Contract Terms and Pricing Model
    Publer
    I just used the web integration
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Scalability
    Publer
    I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Return on Investment
    Publer
    • I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
    • Every one of my clients has loved using it, so they are more inclined to keep using our social media services
    • Publer helps my business to look professional
    Incentivized
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    Khoros (Formerly Spredfast + Lithium)
    • Allows our small staff to provide our clients with world-class service and data.
    • Exponentially improved fan base expansion for our clients.
    • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
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    ScreenShots