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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PRTG

    Score8.9 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Uptrends

    Score8.1 out of 10
    N/AUptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

    $16.21

    per month

    Pricing
    PRTGUptrends
    Editions & Modules
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Starter
    $16.21
    per month
    Business
    $22.61
    per month
    Enterprise
    $54.04
    per month
    Offerings
    Pricing Offerings
    PRTGUptrends
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
    More Pricing Information
    Community Pulse
    PRTGUptrends
    Considered Both Products
    Paessler
    No answer on this topic
    Uptrends
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    39 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    38 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    40 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    PRTGUptrends
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of PRTG Network Monitor and Uptrends
    Feature
    PRTG Network Monitor
    8.3
    64 Ratings
    1% above category average
    Uptrends
    -
    Ratings
    Automated network device discovery8.357 Ratings00 Ratings
    Network monitoring9.763 Ratings00 Ratings
    Baseline threshold calculation8.154 Ratings00 Ratings
    Alerts9.264 Ratings00 Ratings
    Network capacity planning7.445 Ratings00 Ratings
    Packet capture analysis7.133 Ratings00 Ratings
    Network mapping8.045 Ratings00 Ratings
    Customizable reports7.954 Ratings00 Ratings
    Wireless infrastructure monitoring8.246 Ratings00 Ratings
    Hardware health monitoring9.161 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of PRTG Network Monitor and Uptrends
    Feature
    PRTG Network Monitor
    -
    Ratings
    Uptrends
    7.4
    2 Ratings
    4% below category average
    Remote monitoring00 Ratings8.02 Ratings
    Network device monitoring00 Ratings9.02 Ratings
    Multiple Server Monitoring00 Ratings7.01 Ratings
    Multi-device monitoring00 Ratings6.01 Ratings
    Automated alerts and notifications00 Ratings7.12 Ratings
    Management Tasks
    Comparison of Management Tasks features of PRTG Network Monitor and Uptrends
    Feature
    PRTG Network Monitor
    -
    Ratings
    Uptrends
    7.5
    1 Ratings
    1% above category average
    Patch Management00 Ratings7.01 Ratings
    Service configuration management00 Ratings8.01 Ratings
    Software and hardware inventory00 Ratings7.01 Ratings
    Policy-based automation00 Ratings8.01 Ratings
    Reporting
    Comparison of Reporting features of PRTG Network Monitor and Uptrends
    Feature
    PRTG Network Monitor
    -
    Ratings
    Uptrends
    7.7
    2 Ratings
    1% above category average
    Performance data reports00 Ratings8.02 Ratings
    Customizable reporting00 Ratings7.02 Ratings
    Data visualization00 Ratings8.92 Ratings
    Risk analysis00 Ratings7.01 Ratings
    Security
    Comparison of Security features of PRTG Network Monitor and Uptrends
    Feature
    PRTG Network Monitor
    -
    Ratings
    Uptrends
    7.3
    1 Ratings
    15% above category average
    Data backup and recovery00 Ratings8.01 Ratings
    Antivirus and malware management00 Ratings6.01 Ratings
    Administrator access control00 Ratings8.01 Ratings
    Best Alternatives
    PRTGUptrends
    Small Businesses
    Auvik
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    ManageEngine Site24x7
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PRTGUptrends
    Likelihood to Recommend
    9.2
    (64 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (18 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PRTGUptrends
    Likelihood to Recommend
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Uptrends
    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Incentivized
    Read full review
    Pros
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
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    Uptrends
    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Incentivized
    Read full review
    Cons
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
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    Uptrends
    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Incentivized
    Read full review
    Likelihood to Renew
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Uptrends
    No answers on this topic
    Usability
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Uptrends
    No answers on this topic
    Support Rating
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Uptrends
    Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
    Incentivized
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    Implementation Rating
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Uptrends
    No answers on this topic
    Alternatives Considered
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Uptrends
    The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
    Incentivized
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    Return on Investment
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    Uptrends
    • Ability to monitor uptime.
    • Cost savings over competitors.
    Incentivized
    Read full review
    ScreenShots