ProShop ERP vs. SAP Business ByDesign

For the most part I love everything about this system. The one thing that's a little confusing about it is the Carts system for creating purchase orders and batching them together. Seems to be a few extra steps to accomplish work that has essentially already been done. Other than that though, I love this system and highly recommend it!

It is a good tool for small and medium companies. We really like it and it is easy to use. It is good for managing and following a lot of departments in a company, from sales, projects, accounting and finance to HR management. It is one place where we see the flows of various departments of the company. Licenses can be expensive but there are many different options to choose from to get the license you need that's the best fit for each user.

Incentivized

• Estimating
• Time Tracking
• Documentation
• Tracking Profitability

Incentivized

• Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
• The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.

• While support staff will be quick to help very advanced features still don't have all the documentation needed at times to solve problems on our own.
• Elements of the interface are could be polished for a more appealing aesthetic.

• When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
• It can be slow at times

Incentivized

They continue to make the most affordable and complete ERP on the market for our company size and industry

Incentivized

SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.

Incentivized

It was built by people who ran a job shop and it shows

Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.

Amazing support. Weather small bugs a large feature requests. ProShop's team is always there willing to help assist with any problems.

Incentivized

The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident

I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.

We had a custom-built Microsoft Access program before. While it did keep track of some information without a lifetime of development we could not expect it to do what ProShop does for us.

By Design was selected before I joined the company. Recently I have started working with NetSuite, which has its strengths and weaknesses as well, but is easier to customize to your business needs

Incentivized

• ProShop has kept us organized reducing costs in expediting fees.
• ProShop has allowed us to stay one step ahead of the job to ensure on-time delivery.

• Great tool for me as a salesman, visibility into all my accounts and contacts. Great ROI for me personally as it helps me track my business prospects.
• Easy access via the cloud for home, office, or on the go. Has mobile apps that are effective for simple tasks and reminders.
• Great community to be a part of, tons of online resources. Also, have the ability to connect with SAP directly and with partner network, there are many layers of support.

Incentivized