Proofpoint Email Protection vs. Symantec Encryption

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Incentivized

We used this for our customers from car dealerships that dealt with credit histories, etc, through healthcare providers. It worked well to auto encrypt specific criteria. I would recommend to any company the use of Symantec Endpoint. From the ease of use for end users to the auto encrypt policies, this software is worth a try.

Incentivized

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

Incentivized

• We can manage and view the status of each client from a centralized server.
• It sync passwords with the local Windows account so there are no additional passwords the user needs to remember.
• Our help desk is able to use the One-time password feature if the passwords get out of sync and the user is locked out.

Incentivized

• The pricing is high and there are many licenses for things I feel should be part of other products.
• The UI is slightly dated and has a lot of room for improvement.
• The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.

Incentivized

• User Interface
• Global Management
• Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
• New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
• We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
• Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.

Incentivized

Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

There were no appliance errors or unplanned outages during five years of operation.

Incentivized

Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

Incentivized

We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

Incentivized

Proofpoint Email Protection allows configuration and granularity that far exceeds those features we'd been able to use with the Barracuda Email Security Gateway product. In addition, the robust Proofpoint reporting features give us and our decision makers much improved detail to make informed decisions about our security posture.

Incentivized

Back in the day, Norton was one of the choices in the company; while now Symantec is being used as default in the global organization due to its advantages against the alternatives. Very briefly, Symantec provides more benefits especially when considered as a business-level solution.

You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

Incentivized

• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Incentivized

• Allows our helpdesk staff to help users who forget their encryption passhprase or need other help with things
• Provides ease of mind for management with them knowing all devices are encrypted
• Easy to use for our end users

Incentivized