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Mimecast Advanced Email Security vs. Proofpoint Email Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mimecast Advanced Email Security

    Score8.6 out of 10
    N/AThe Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A

    Proofpoint Email Protection

    Score8.5 out of 10
    N/AProofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A
    Pricing
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Considered Both Products
    Mimecast
    Chose Mimecast Advanced Email Security
    In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than …
    Incentivized
    Chose Mimecast Advanced Email Security
    Mimecast Advanced Email Security had a reputation in the industry we went with, and the price was very competitive at the time.
    Incentivized
    Chose Mimecast Advanced Email Security
    It has a better interface and is easy to use and understand. It also has better customer service, which is easy to reach. It is also more commercialized, which makes finding products, solutions, and add-ons better and easier to navigate and purchase.
    Incentivized
    Chose Mimecast Advanced Email Security
    At the time, Mimecast was the leading industry standard, and we needed a better solution, so it was only natural. After checking out our options, I chose the tool that worked for me the best. Mimecast gave me a platform that did everything i was already working on via one …
    Incentivized
    Chose Mimecast Advanced Email Security
    We most seriously looked at Proofpoint, and just felt like Mimecast Advanced Email Security has a slightly better bang for the buck.
    Incentivized
    Chose Mimecast Advanced Email Security
    In our opinion, Mimecast Advanced Email Security was better than the other products we tested. It was more about simplicity for us, and we found it simpler to use. Also, our research from other users of these types of products also seemed to recommend the Mimecast Advanced …
    Incentivized
    Chose Mimecast Advanced Email Security
    We selected Mimecast mainly based on their reputation. We also demoed SpamTitan and Proofpoint but found that each did not have all of the features we wanted. All three were improvements to our old solution, which was based on SpamAssasin. Do note that Proofpoint has different …
    Incentivized
    Proofpoint
    Chose Proofpoint Email Protection
    Works very well - probably much better in terms of feature set and customisability. The quality of message filtering is fantastic. But from an administrative perspective it is more difficult to manage than the others.
    Incentivized
    Chose Proofpoint Email Protection
    At the time we selected Proofpoint, Mimecast did not offer comparable features. We are planning to evaluate Mimecast in the first quarter of 2020.
    Incentivized
    Chose Proofpoint Email Protection
    We had been using Proofpoint for a number of years but there were a few things PP was not doing so well. So we looked at Mimecast and was seriously considering moving to it, however, Mimecast has 1 fatal flaw they were not able to resolve to our satisfaction so we stuck with …
    Incentivized
    Chose Proofpoint Email Protection
    It's definitely better and more robust and reliable than our previous solution (McAfee Email Gateway), but when compared to Mimecast they are pretty much on par. Both solutions offer a very good solution to email security.
    Incentivized
    Chose Proofpoint Email Protection
    I have not evaluated any others since I have been in this position. But in a previous position I evaluated Mimecast. It's similar and may have a nicer GUI but I don't think it has the same depth as far as bulk of historical detection data.
    Incentivized
    Chose Proofpoint Email Protection
    • Proofpoint Targeted Attack Protection provides excellent protection and high visibility to threats entering into our organization.
    • Threat Response Auto-Pull gives us the ability to pull the malicious emails out of the user's inbox before the end-users access it.
    • Email Fraud …
    Incentivized
    Chose Proofpoint Email Protection
    We selected Proofpoint based on a number of factors, including online reviews, pricing, maturity of solution, depth of features, as well as the significantly better understanding the Proofpoint sales team had of our needs. In our assessment, it continually scored well across …
    Incentivized
    Chose Proofpoint Email Protection
    Feature-wise, identical. Mimecast was very affordable compared to Proofpoint. We were able to get annual costs with Proofpoint down to a more acceptable level. Also, the migration costs for us (due to deep customization) was more effort for little return (after PP price was …
    Incentivized
    Chose Proofpoint Email Protection
    We looked at Mimecast and Proofoint at the same time. After looking at the feature comparison and ease of administration, we decided that Proofpoint was the way to go. Proofpoint was easier to deploy on premises which is critical to our organization. Mimemcast was difficult to …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    69 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    68 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    72 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    62 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    63 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Mimecast Advanced Email Security and Proofpoint Email Protection
    Feature
    Mimecast Advanced Email Security
    8.0
    67 Ratings
    4% below category average
    Proofpoint Email Protection
    8.0
    79 Ratings
    4% below category average
    Anti-malware8.565 Ratings10.077 Ratings
    Customizability8.566 Ratings7.076 Ratings
    Data Loss Protection6.555 Ratings6.049 Ratings
    Threat Detection8.463 Ratings8.076 Ratings
    Sandboxing8.058 Ratings7.058 Ratings
    End-to-End Encryption8.555 Ratings10.059 Ratings
    Management Tools7.764 Ratings8.075 Ratings
    Best Alternatives
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    Barracuda Email Protection
    Score10 out of 10
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    Avanan
    Score9.4 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    Avanan
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Likelihood to Recommend
    8.5
    (79 ratings)
    10.0
    (96 ratings)
    Likelihood to Renew
    8.7
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (54 ratings)
    9.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    6.0
    (7 ratings)
    8.3
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (28 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Mimecast Advanced Email SecurityProofpoint Email Protection
    Likelihood to Recommend
    Mimecast
    Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.
    Incentivized
    Read full review
    Proofpoint
    Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
    Incentivized
    Read full review
    Pros
    Mimecast
    • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
    • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
    • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
    • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
    Incentivized
    Read full review
    Proofpoint
    • Spam - catches these emails before hitting the inbox.
    • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
    • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
    Incentivized
    Read full review
    Cons
    Mimecast
    • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
    • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
    • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
    Incentivized
    Read full review
    Proofpoint
    • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
    • Proofpoint can always continue to strive to keep its product a leader in the industry.
    • Proofpoint's support site could be overhauled to provide a more logical flow.
    Incentivized
    Read full review
    Likelihood to Renew
    Mimecast
    There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Usability
    Mimecast
    The console is nice, but it could use some improvements for day to day activities for Admins. I find I am jumping around all over to get what I need (always searching for the right area). Being able to customize a Dashboard or having a central typical activities dashboard will be helpful to save more time.
    Incentivized
    Read full review
    Proofpoint
    Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
    Read full review
    Reliability and Availability
    Mimecast
    Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
    Incentivized
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    Proofpoint
    There were no appliance errors or unplanned outages during five years of operation.
    Incentivized
    Read full review
    Performance
    Mimecast
    Pages need to consistently load quickly. Sometimes good, sometimes not.
    Incentivized
    Read full review
    Proofpoint
    Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
    Incentivized
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    Support Rating
    Mimecast
    When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
    Incentivized
    Read full review
    Proofpoint
    We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
    Incentivized
    Read full review
    In-Person Training
    Mimecast
    We did not have in-person training. All was done through meetings and on phone.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Online Training
    Mimecast
    Training was good from Mimecast as well as the Mimecast knowledgebase.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Implementation Rating
    Mimecast
    Easy to set up and configure, but did have Mimecast assistance.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Alternatives Considered
    Mimecast
    In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than Mimecast Advanced Email Security. I think Abnormal offers the best incoming email security, but does not offer outgoing email data loss prevention or encryption, which is a key use cast for us.
    Incentivized
    Read full review
    Proofpoint
    We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
    Incentivized
    Read full review
    Scalability
    Mimecast
    The solution continues to grow and add features.
    Incentivized
    Read full review
    Proofpoint
    You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
    Incentivized
    Read full review
    Professional Services
    Mimecast
    Professional services for our setup was excellent, quick and knowledgeable.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Return on Investment
    Mimecast
    • Enhanced email security across the business.
    • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
    • The reporting side is practical, helps create a business case for the product, and shows its worth.
    Incentivized
    Read full review
    Proofpoint
    • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
    Incentivized
    Read full review
    ScreenShots