Proofpoint Advanced Threat Protection

It is great out of the box and uses AI and machine learning to identify threats with minimal input. It does need to be configured and tuned to meet the needs of the organisation. Industry specific software that sends or receives emails may be affected by this product.

Incentivized

• Spam filtering.
• Automatic retrieval of malicious emails that have gotten through the filter but were later detected using sample data across all the organizations Proofpoint has as customers.

Incentivized

• With our current setup we need to add new users manually.
• Reports aren't that intuitive.
• Mailboxes have to be removed manually.

Incentivized

Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.

Incentivized

Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.

Incentivized

We use Proofpoint Threat Protection in conjunction with Microsoft 365. While Microsoft does have some very nice email security features that are getting better every day, we do think that Proofpoint is a value add and have no inclination to discontinue use or look for another product at this time.

Incentivized

• It saves email administrators countless hours investigating threats.
• It saves users many hours by identifying the threat even after a malicious email as been delivered.

Incentivized