Proliant vs. Sling

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

Sling has been our best option for communication and scheduling. We looked into OnShift and other scheduling systems that aren't free. Sling has been our best option. Our schedule is a beast and Sling has made my job much easier and for our on-call staff as well. You can change the color of positions (which we love) and we love to use green for bonus money shifts!

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Desktop application for more detailed assignment of shifts.
• Simple App for the workforce deployment that shows shifts and offers communication.
• Ability for users to schedule themselves off work.

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

• Bring back the forever repeating shifts, they currently only repeat for 1 year so I have to go through every shift once a year & reset them.
• Our staff liked when they had birthday notifications for staff.
• Wish there was a way for admins to be managers of managers. What I mean by that is when management requests time off I do not get a notification so they have to let me know separately.

Incentivized

Super user friendly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

(it has been 3+ years since I evaluated other programs, I don't recall the names)

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized

• I spend 50% less time scheduling my employees
• My employees are 100% happier
• We use the free version, so we save 100% of cost!

Incentivized