TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Project Insight

    Score4 out of 10
    N/AProject Insight is a web-based project and portfolio management software. Project teams can access, edit and update their projects information anytime, anywhere, with any supported browser, tablet and mobile device. Features for experienced project managers include: MS Project import/export, intelligent scheduling, resource allocation, Outlook integration, document management, approvals, time/expense tracking, issue management, 100s of dashboards and advanced permissions.

    $45

    per user or volume licensing options.

    Rocketlane

    Score9.8 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
    Pricing
    Project InsightRocketlane
    Editions & Modules
    Enterprise
    $45
    per user or volume licensing options.
    Free
    Sign Up & invite your team
    #3 ADD-ONS
    Grow as you go
    No answers on this topic
    Offerings
    Pricing Offerings
    Project InsightRocketlane
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Project InsightRocketlane
    Considered Both Products
    Project Insight
    No answer on this topic
    Rocketlane
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Project InsightRocketlane
    Project Management
    Comparison of Project Management features of Project Insight and Rocketlane
    Feature
    Project Insight
    4.3
    2 Ratings
    56% below category average
    Rocketlane
    8.4
    7 Ratings
    9% above category average
    Task Management6.02 Ratings9.07 Ratings
    Resource Management3.02 Ratings8.06 Ratings
    Gantt Charts7.01 Ratings8.06 Ratings
    Scheduling2.01 Ratings9.04 Ratings
    Workflow Automation8.01 Ratings8.07 Ratings
    Team Collaboration4.02 Ratings10.07 Ratings
    Support for Agile Methodology3.01 Ratings9.05 Ratings
    Support for Waterfall Methodology4.01 Ratings5.06 Ratings
    Document Management1.02 Ratings8.07 Ratings
    Email integration7.02 Ratings9.06 Ratings
    Timesheet Tracking2.01 Ratings9.06 Ratings
    Change request and Case Management5.01 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Project Insight and Rocketlane
    Feature
    Project Insight
    5.0
    1 Ratings
    41% below category average
    Rocketlane
    -
    Ratings
    Project & financial reporting5.01 Ratings00 Ratings
    Integration with accounting software5.01 Ratings00 Ratings
    Best Alternatives
    Project InsightRocketlane
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Project InsightRocketlane
    Likelihood to Recommend
    4.0
    (2 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Project InsightRocketlane
    Likelihood to Recommend
    Project Insight
    My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
    Incentivized
    Read full review
    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
    Incentivized
    Read full review
    Pros
    Project Insight
    • History tracking for any changes made to data.
    • Tracks all milestones and retains records for lifetime of account.
    • Easy extracting for reporting purposes.
    Incentivized
    Read full review
    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
    Read full review
    Cons
    Project Insight
    • Not a good fit for all types of projects
    • Very Complex
    Incentivized
    Read full review
    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
    Read full review
    Likelihood to Renew
    Project Insight
    No answers on this topic
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
    Read full review
    Usability
    Project Insight
    No answers on this topic
    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
    Read full review
    Support Rating
    Project Insight
    I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
    Incentivized
    Read full review
    Rocketlane
    No answers on this topic
    Alternatives Considered
    Project Insight
    • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
    • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
    • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
    Incentivized
    Read full review
    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
    Read full review
    Return on Investment
    Project Insight
    • Reduction in costs on materials (i.e. - paper documentation)
    • Improved efficiency given that our field members need to report back on an hourly basis
    • Web based platform allows anyone access to the same information
    Incentivized
    Read full review
    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
    Read full review
    ScreenShots

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents