We use ProdPad to capture notes from our sales team within our CRM and then integrate them into our product roadmap. Our product development team utilizes the application daily to track progress, make comments and notes on new ideas, and to visualize progress.
It is a little short of tutorials, I know that the platform is very easy to use but sometimes there are little things that I had not understood.
The output of the route sheets is very limited, I would prefer that this could be customized.
There are times that there is a little space between the bars of the roadmap, I would like this to be automatically coupled and thus have no errors between dates or time when a task will be performed after completing another.
We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.
ProductPlan has given better results without much effort in learning to use the software itself since other platforms have been very complicated and the ROI was not very pleasant compared to this platform. With ProductPlan work efficiency has been increased since workflow management has been brought to a level that can be more organized without setbacks.
Using ProdPad has helped our Product team avoid becoming a black hole for feedback and feature requests. This tool helps us be responsive and communicative about the data flowing into the product.