Procore vs. SmartBid

It works great for project management and putting all job-specific documents in one place. We are able to share drawings, submittals, and forms with our customers and subcontractors in a safe and reliable platform. However, getting reporting data is somewhat lacking, so if your business needs advanced options, you might try and find a better product.

Incentivized

As mentioned before in some of the previous questions, the confidentiality agreement feature is extremely helpful. I have worked on several projects where it's so early in the design phase that the documents are considered confidential and we are required to get a signed NDA from every person who sees the documents. This feature makes it extremely painless. SmartBidNet is less appropriate if you're just doing a quick cost exercise where you might not need to contact several subs. It's easier to just use email and a cloud sharing program like Box or Egnyte.

Incentivized

• Submittals, Easily able to track and keep a running record of documentation.
• RFI's ability to track costs and impacts to the project in one useful tool.
• Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project.

Incentivized

• It stores the bid documents all in one place.
• Easy way to effectively communicate with a large number of people at once.
• The emails are pretty instantaneous when they get sent out.

Incentivized

• Downloading drawing sets sometimes involves an extra step that holds up the process
• The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
• Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups

Incentivized

• The graphical interface needs improvements to make it easier to use.
• Some operations are not fully automated.
• Currently, it is impossible to track what all users modify. User monitoring is the key, considering that we work with complex historic buildings.

Incentivized

That's exactly what we did few weeks ago. Major point for this was pricing, it's really flexible and depend on the size of your company. You can also customize the tools that you want. Another point is constant updates, all tools are improving non-stop, Procore really listens to it's customers and implements ideas that they offer via support page

Incentivized

90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly

Incentivized

If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.

Incentivized

For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.

Incentivized

General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention

Incentivized

SmartBid has an excellent support team that is always at your service. Any problem I've had (when I've even had them) has been resolved almost immediately, along with tips on how to avoid them in the future. If you're looking for a program with excellent customer service, look no further than SmartBid.

Incentivized

Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.

Incentivized

Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.

Incentivized

The hardest part about the implementation of Procore was getting all of our subcontractors uploaded into Procore and getting the correct contacts in for bidding. All of this information was with different people throughout our company, so getting it all into Procore and making sure it was correct was quite a challenge and caused the most growing pains for us. It was one of the reasons we had to wait to implement bidding because we couldn’t take the risk of sending out RFPs to people that weren’t correct or weren’t going to use Procore.

Incentivized

I don't really view open space as a competitor. But I do see it as a great as built source of information. Procore lacks giving me live as built information on Architecture (primarily) and other trades installation not being accurate to the drawings. I don't view it as a negative, but as a potential support that may help.

Incentivized

SmartBid is the first software of its kind that I use. However, comparing it with other software used by colleagues, it is evident that SmartBid has a much higher potential than software of the same category. By allowing easier management of documents and sub-contractors, SmartBid allows a high increase in the overall speed and efficiency of the interventions in the construction sites. Furthermore, using it makes it possible to increase the number of projects we can manage simultaneously.

Incentivized

You can use Procore to any level of business. I work with much larger companies that use Procore at a much higher level and very effectively

Incentivized

• The Procore service impacts on construction projects are effective and reliable on production acceleration.
• The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
• New project planning and project financial data management on Procore functions are excellent.

Incentivized

• SmartBid helps eliminate jumping all over the place, all your invites are on one system.
• It allows us to see who and how many general contractors are bidding, let’s us know if it’s a job worth spending time on.

Incentivized