Proconnect Tax Online vs. Wolters Kluwer CCH ProSystem fx

It has been well suited to amend a return when I had a client that needed to get it amended. There wasn't any additional charge. When it wasn't well suited was when I had another tax return from a previous CPA and couldn't import it so I had to re-create the return.

Incentivized

Wolters Kluwer CCH ProSystem fx is best suited for more experienced tax professionals that typically prepare more complicated individual returns (1040). It is also well suited for firms that prepare corporate, partnerships, estate/trusts, and other more detailed returns that require K-1's. The application is good for small and large teams due to the workflow that keeps everyone on the same page. For smaller firms that prepare simple returns, there are other products in the market to fulfill those needs.

Incentivized

• Cloud Based: The world is moving towards cloud based software and Intuit is on top of its game with ProConnect.
• Tight Integration with Quickbooks Online (QBO): This is a real bonus if you are using QBO and want to integrate the client's Trial Balance into ProConnect.
• Excellent Client Portal (IntuitLink): Using IntuitLink which is built into ProConnect, you can share document requests and documents with your client. You've also got a very user friendly visual "Client Organizer" rather than the clunky pile of paper based forms that many firms still use.
• Support: Excellent online chat & support for resolving any issue while working in the software.
• Flexible Pricing: Purchase as many returns as you need for tax season.

Incentivized

• Easy to use platform
• Document retention accessibility
• Digital library to prevent duplication of work

Incentivized

• Not very many software titles outside the Intuit family can be used to integrate with the product.
• The UI is a bit dated looking.
• Can get rather costly if larger volumes of returns are prepared.

Incentivized

• Sometimes opening the Document program can be slow--I have to be patient.
• Lots of options and commands, takes some time to get used to and master the programs.

Incentivized

The support is, excellent and Intuit overall provides good support. Their customer service representatives are friendly and always assist with issues when needed. There are multiple ways to contact the support team. I have not sued them though very much for technical tax issues and primarily the customer service team when needed.

Incentivized

For many of the reasons previously stated in the review (ie. cloud based, client portal, QBO integration), I am a big fan of ProConnect Tax Online. Many competing products have been around far longer (Drake, for example, was one of the original collaborators with the IRS on the original e-file data format protocol). However, even given its shorter history, Intuit has shown again that it is a very innovative, cutting edge company that has loaded the product with tremendous features and rich functionality. I highly recommend the product, especially if you are running a tax practice that is more modern and makes use of technology.

Incentivized

We use Thomson Reuters suite for payroll purposes but they do offer the same services as Wolters Kluwer does. I have heard from companies that do use Thomson Reuters tax and they are happy with it. As mentioned, I was not present at this firm when CCH was purchased so I am not sure if any comparisons were done between the two

Incentivized

• Just being the administrative assistant I can't really talk on ROI - that would be for my boss to address. But since our office strives to be completely paperless efiling fits in with our paperless narrative.

Incentivized