Pro Software vs. SAP Core HR and Payroll

I demo'd some other software and at the time, the other software felt "better" but were way more expensive. Pro Software now does what those other software did, but the price is likely still better.

Incentivized

Overall it does a good job of getting done the bare necessities of what is needed. It is easy to navigate and things are well organized. I think there could be more functions added to make things more clear. The design could use some improvement to give it a more current look.

Incentivized

• Great Support, they listen
• Overall, the software works great
• Very secure platform

Incentivized

• Very accurate data and reporting of time - vacation, out of office, time exceptions.
• Personnel data and records are easily accessible.
• System down time is rarely an issue.

Incentivized

• When we started with them, they were young and were missing quite a few things, that's all rectified now though
• The things that were missing were sometimes shocking, and they are now working on some of those things
• Customers don't always love all the security features, but they are necessary so what can you do

Incentivized

• The SAP HR unser interface is not intuitive and requires significant training and experience to master. A web-based, simple and intuitive UI will mitigate this issue.
• In general running reports and extracting information from SAP HR and Payroll is complex and time consuming. Since the reporting tools are limited and very basic, one ends up extracting raw data to be manipulated in standard tools like MS Excel.
• The standard SAP HR and Payroll system integration tools are inefficient and ineffective; very often they fail to transfer small amounts of data requiring constant verification and rework of data transfers.

Incentivized

I live to mention this rating due the SAP core HR very user frndly and providing and multi HR module under single umbrella. there are multi reasons for this rating we have

While it's not perfect, Pro Software is getting there and overall, it's a very usable system.

Incentivized

The application is highly available, easy to use, and very user-friendly.

Even we have excellent team for SAP system who aways working good, whenever we needed for Support for SAP we got quick support for SAP as well

It was lower cost and as they were a growing company, it allowed them to grow with us. I don't have much else to say about it than that. They've been a good partner, and that's just it, they are a partner, not just a software vendor, at least for us.

Incentivized

We use SAP HR and Payroll because in our company it is the corporate mandate. However, based on our regional/business unit requirements and strategic plans other system would provide a better fit. However, just like in many large global corporations these type of decisions are made at the corporate level, many times giving priority to technology standardization instead of business priorities.

Incentivized

• There are many areas where we were blind to say tax changes that might be updated within the system
• There are lots of areas where a more streamlined automated approach hasn't been available
• In many of those cases, they were corrected however. Some we're still waiting for

Incentivized

• SAP is a very intuitive platform to use.
• Saves money and time in record keeping.

Incentivized