TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AccountEdge

    Score6 out of 10
    Small Businesses (1-50 employees)
    AccountEdge is a small business accounting software for Mac and Windows users. AccountEdge allows business owners to organize, process, and report on their financial information. Its features include accounting, integrated payroll, sales and purchases, contact management, inventory, and time billing. It was acquired by Priority Software in January 2018 to expand that company's small business portfolio.

    $20

    per month

    Xero

    Score7.8 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    AccountEdgeXero
    Editions & Modules
    AccountEdge Pro
    $20
    per month
    AccountEdge Network Edition
    $30
    per month
    AccountEdge Hosted
    $50
    per month
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    AccountEdgeXero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Prices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    AccountEdgeXero
    Considered Both Products
    Priority Software
    Chose AccountEdge
    I think AccountEdge is superior to Peachtree, which is not a high bar. Its compatibility with MAC OS is good, but I think Xero will be taking much of the Mac based customers as it appears to be a better product.
    Incentivized
    Chose AccountEdge
    My hands down preference is to keep my accounting off of the cloud but that is not always the case with my clients. So, to make this comparison somewhat fair I will consider only the items containing parity in cloud vs desktop.

    AccountEdge vs Xero. AccountEdge has superior …
    Incentivized
    Chose AccountEdge
    For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are …
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    134 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    129 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    135 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    109 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    124 Answers
    Features
    AccountEdgeXero
    Payroll Management
    Comparison of Payroll Management features of AccountEdge and Xero
    Feature
    AccountEdge
    6.6
    6 Ratings
    16% below category average
    Xero
    7.5
    73 Ratings
    3% below category average
    Pay calculation10.06 Ratings8.065 Ratings
    Benefit plan administration8.04 Ratings8.023 Ratings
    Direct deposit files5.04 Ratings7.249 Ratings
    Salary revision and increment management6.05 Ratings7.141 Ratings
    Reimbursement management4.03 Ratings7.054 Ratings
    Security
    Comparison of Security features of AccountEdge and Xero
    Feature
    AccountEdge
    9.0
    7 Ratings
    8% above category average
    Xero
    7.1
    189 Ratings
    16% below category average
    Role-based user permissions9.07 Ratings8.7187 Ratings
    Single sign-on capability00 Ratings5.572 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of AccountEdge and Xero
    Feature
    AccountEdge
    9.0
    7 Ratings
    13% above category average
    Xero
    8.7
    213 Ratings
    10% above category average
    Dashboards9.04 Ratings8.6209 Ratings
    Standard reports9.07 Ratings9.0211 Ratings
    Custom reports9.06 Ratings8.4187 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of AccountEdge and Xero
    Feature
    AccountEdge
    7.2
    8 Ratings
    8% below category average
    Xero
    7.3
    223 Ratings
    6% below category average
    Accounts payable9.08 Ratings8.8203 Ratings
    Accounts receivable9.08 Ratings8.8209 Ratings
    Cash management8.12 Ratings8.4191 Ratings
    Bank reconciliation6.08 Ratings8.7216 Ratings
    Expense management6.06 Ratings8.1197 Ratings
    Time tracking6.04 Ratings7.973 Ratings
    Multi-currency support9.03 Ratings7.6130 Ratings
    Multi-division support9.02 Ratings8.2112 Ratings
    Regulations compliance7.02 Ratings8.7112 Ratings
    Electronic tax filing7.04 Ratings9.8116 Ratings
    Self-service portal2.71 Ratings8.4130 Ratings
    Fixed asset management00 Ratings8.8137 Ratings
    Global Financial Support00 Ratings7.167 Ratings
    Primary and Secondary Ledgers00 Ratings9.065 Ratings
    Intercompany Accounting00 Ratings4.440 Ratings
    Localizations00 Ratings8.039 Ratings
    Journals and Reconciliations00 Ratings9.890 Ratings
    Enterprise Accounting00 Ratings2.433 Ratings
    Configurable Accounting00 Ratings2.859 Ratings
    Centralized Rules Framework00 Ratings3.333 Ratings
    Standardized Processes00 Ratings3.659 Ratings
    Inventory Management
    Comparison of Inventory Management features of AccountEdge and Xero
    Feature
    AccountEdge
    8.0
    6 Ratings
    8% above category average
    Xero
    6.7
    101 Ratings
    9% below category average
    Inventory tracking8.06 Ratings9.097 Ratings
    Automatic reordering8.01 Ratings6.224 Ratings
    Location management8.03 Ratings6.229 Ratings
    Manufacturing module8.02 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of AccountEdge and Xero
    Feature
    AccountEdge
    8.0
    7 Ratings
    3% above category average
    Xero
    6.2
    89 Ratings
    22% below category average
    Pricing8.05 Ratings6.262 Ratings
    Order entry9.05 Ratings6.256 Ratings
    Credit card processing6.05 Ratings6.358 Ratings
    Cost of goods sold9.06 Ratings6.366 Ratings
    Order Orchestration00 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    Customization
    Comparison of Customization features of AccountEdge and Xero
    Feature
    AccountEdge
    5.0
    3 Ratings
    42% below category average
    Xero
    8.4
    151 Ratings
    10% above category average
    Plug-ins5.03 Ratings9.0138 Ratings
    API for custom integration00 Ratings7.979 Ratings
    Best Alternatives
    AccountEdgeXero
    Small Businesses
    Sage Accounting
    Score9.1 out of 10
    Sage Accounting
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score7.7 out of 10
    MYOB
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score6.8 out of 10
    Microsoft Dynamics GP
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AccountEdgeXero
    Likelihood to Recommend
    6.0
    (18 ratings)
    7.8
    (238 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    7.1
    (35 ratings)
    Usability
    9.0
    (3 ratings)
    8.3
    (163 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (8 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.2
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    7.3
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (122 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    AccountEdgeXero
    Likelihood to Recommend
    Priority Software
    If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
    Incentivized
    Read full review
    Xero
    I am a massage and physical therapist. We are not a fancy business but business admin can take a lot of time and effort. Xero came recommended to me by colleagues in the sector. You raise invoices, you get paid. and you pay your bills. These are all daily scenarios for most businesses and Xero does this particularly well. Since my accountant can query my records directly, this greatly saves on bookkeeping time when it is time to do the company returns.
    Incentivized
    Read full review
    Pros
    Priority Software
    • AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
    • For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
    • My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
    • Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
    Incentivized
    Read full review
    Xero
    • Repeating invoices (most of my business is monthly recurring invoices) - it does these very well.
    • Reporting - particularly being able to dig into the different lines of the P&L statement.
    • Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods.
    Incentivized
    Read full review
    Cons
    Priority Software
    • My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
    • The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
    • It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Priority Software
    Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
    Incentivized
    Read full review
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    Priority Software
    The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.
    Incentivized
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Reliability and Availability
    Priority Software
    One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
    Incentivized
    Read full review
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    Priority Software
    No answers on this topic
    Xero
    Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
    Incentivized
    Read full review
    Support Rating
    Priority Software
    On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.
    Incentivized
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    In-Person Training
    Priority Software
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    Priority Software
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    Priority Software
    unfortunately no.
    Incentivized
    Read full review
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    Priority Software
    For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Scalability
    Priority Software
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    Priority Software
    • Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
    • Customer service has also improved because employees find the program much easier to use, even at the point of sale.
    • Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    AccountEdge Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot