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Preno - Hotel Management Software vs. RoomRaccoon

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Preno - Hotel Management Software

    Score9.1 out of 10
    N/APreno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced…

    $89

    RoomRaccoon

    N/AN/ARoomRaccoon is a hotel management system for independent hoteliers offering cloud technology to boost operations and power guest experiences. With RoomRaccoon, hoteliers can manage their entire property from one interface. The core system is designed to help hoteliers to run more successful businesses with property management, channel management, booking engine, revenue management, housekeeping management, and payment solutions. From accounting automation to…

    $180

    per month

    Pricing
    Preno - Hotel Management SoftwareRoomRaccoon
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Preno - Hotel Management SoftwareRoomRaccoon
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPrice dependent on the number of rooms and RoomRaccoon subscription tier.
    More Pricing Information
    User Ratings
    Preno - Hotel Management SoftwareRoomRaccoon
    Likelihood to Recommend
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Preno - Hotel Management SoftwareRoomRaccoon
    Likelihood to Recommend
    Preno
    It has scalability, automation and very progressive. They listen to customer needs and adapt quickly. I look forward to the next phase of our journey with them. The business model is driven by a team of experts who truly care about your business. This quality supersedes any other quality sought in a business.
    Read full review
    RoomRaccoon
    No answers on this topic
    Pros
    Preno
    • Ease of use
    • Customer Support
    • Integrations
    • Affordable
    Read full review
    RoomRaccoon
    No answers on this topic
    Cons
    Preno
    • Staff need to know how to use SiteMinder.
    • Preno failed miserably at onboarding our business.
    • Up to 21 hours to respond to chats, and phones often go unanswered.
    • Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
    • I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.
    Read full review
    RoomRaccoon
    No answers on this topic
    Alternatives Considered
    Preno
    Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.
    Read full review
    RoomRaccoon
    No answers on this topic
    Return on Investment
    Preno
    • better Focuse on Areas of Revenue
    • Difficult Accounts Management
    • Efficient Room Management
    Read full review
    RoomRaccoon
    No answers on this topic
    ScreenShots

    Preno - Hotel Management Software Screenshots

    Screenshot of Preno's Property management Software | Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more.Screenshot of Preno's Booking Engine |  Our BE is mobile optimised, enabling you to collect more direct bookings. Avoid the fees associated with OTAs and collect important guest details and payments.Screenshot of Preno's Channel Manager | Our CM seamlessly syncs with the 56 most popular Online Travel Agents (OTAs) including Booking.com, Expedia, and Airbnb. Improve efficiency and maximise revenue with instant reservation and availability updates.Screenshot of Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences.Screenshot of Preno allows you to set rules for check-in/out dates, room rates and more. This is a powerful tool that saves time, as it allows you to dynamically adjust multiple rates at one time.Screenshot of Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms.

    RoomRaccoon Screenshots

    Screenshot of RoomRaccoon Integrated Booking EngineScreenshot of RoomRaccoon Property Management SystemScreenshot of RoomRaccoon Channel ManagerScreenshot of RoomRaccoon Automated UpsellScreenshot of RoomRaccoon Integrated Payments PlatformScreenshot of RoomRaccoon Hotel Management System