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Preno - Hotel Management Software vs. Protel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Preno - Hotel Management Software

    Score9.1 out of 10
    N/APreno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced…

    $89

    Protel

    N/AN/AProtel solutions, headquartered in Dortmund, has developed a technology stack for all hotel business types, with a worldwide team of local partners to support it. The app store, accessible directly via the protel PMS, aims to change the way hotels and their technology vendors do business.N/A
    Pricing
    Preno - Hotel Management SoftwareProtel
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Preno - Hotel Management SoftwareProtel
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Preno - Hotel Management SoftwareProtel
    Considered Both Products
    Preno
    Chose Preno - Hotel Management Software
    The simple and effective working of the software is what we felt different from the others. There is no need for a thrid party support to do 90% of the functions and if at all there is some problem, thier support team is there to help. And it is good value for money.
    Incentivized
    Protel
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
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    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
    No answers on this topic
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    User Ratings
    Preno - Hotel Management SoftwareProtel
    Likelihood to Recommend
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Preno - Hotel Management SoftwareProtel
    Likelihood to Recommend
    Preno
    No answers on this topic
    Protel
    No answers on this topic
    Pros
    Preno
    No answers on this topic
    Protel
    No answers on this topic
    Cons
    Preno
    • Staff need to know how to use SiteMinder.
    • Preno failed miserably at onboarding our business.
    • Up to 21 hours to respond to chats, and phones often go unanswered.
    • Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
    • I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.
    Read full review
    Protel
    No answers on this topic
    Alternatives Considered
    Preno
    No answers on this topic
    Protel
    No answers on this topic
    Return on Investment
    Preno
    No answers on this topic
    Protel
    No answers on this topic
    ScreenShots

    Preno - Hotel Management Software Screenshots

    Screenshot of Preno's Property management Software | Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more.Screenshot of Preno's Booking Engine |  Our BE is mobile optimised, enabling you to collect more direct bookings. Avoid the fees associated with OTAs and collect important guest details and payments.Screenshot of Preno's Channel Manager | Our CM seamlessly syncs with the 56 most popular Online Travel Agents (OTAs) including Booking.com, Expedia, and Airbnb. Improve efficiency and maximise revenue with instant reservation and availability updates.Screenshot of Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences.Screenshot of Preno allows you to set rules for check-in/out dates, room rates and more. This is a powerful tool that saves time, as it allows you to dynamically adjust multiple rates at one time.Screenshot of Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms.