PracticePanther vs. Smokeball

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PracticePanther
Score 8.0 out of 10
N/A
PracticePanther is a legal case management software for attorneys with features like customized workflows, simplified time tracking and billing, native online payment processing, and client portals designed to increase firm efficiency. The software comes with data migration at no additional cost, as well as live training and support to help firms to get up and running quickly. PracticePanther's goals are to help firms to: Save 8+ hours per week on admin…
$49
per month per user
Smokeball
Score 8.5 out of 10
N/A
Smokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.N/A
Pricing
PracticePantherSmokeball
Editions & Modules
Solo Plan (Billed Annually)
$49
per month per user
Solo Plan (Billed Monthly)
$59
per month per user
Essential Plan (Billed Annually)
$69
per month per user
Essential Plan (Billed Monthly)
$79
per month per user
Business Plan (Billed Annually)
$89
per month per user
Business Plan (Billed Monthly)
$99
per month per user
No answers on this topic
Offerings
Pricing Offerings
PracticePantherSmokeball
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsData migration, live training, and support available at no additional cost.
More Pricing Information
Community Pulse
PracticePantherSmokeball
User Ratings
PracticePantherSmokeball
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
PracticePantherSmokeball
Likelihood to Recommend
For a solo practice, this platform is great. It allows me to spend more time with my clients instead of handling administrative tasks. It is very easy to use and has low processing fees. I have used it for over a year and I am very happy with how this works for my solo practice.
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1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
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Pros
  • Workflows and task management.
  • User interface and clarity of features.
  • Customer service is expedient and helpful.
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  • Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
  • Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
  • Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
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Cons
  • It's difficult to sync with other applications like Gmail.
  • Invoices can be a bit tricky.
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  • User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
  • Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
  • Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
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Usability
Very easy to use and intuitive. This does not require complex data entry or toggling between multiple screens.
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No answers on this topic
Support Rating
I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.
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Alternatives Considered
I used Clio and Clio Grow. What Practice Panther is missing is the side that Clio grows offers. A more robust way on the intake/marketing side. You can use mail chip with Practice Panther but that integration is limited. However, there is a much better software called Lawmatics that integrates directly with PracticePanther. For PracticePanther and Clio direct head to head, the workflows of task, billing and user interface have better ease of use. To do the same thing, PracticePanther requires fewer clicks to get it done. When you have to do the same tasks over and over, the less clicking the better.
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Return on Investment
  • It has allowed me to keep up with my time and billing.
  • It has allowed me to keep client information all in one place.
  • It has allowed me to keep up with money that I am owed.
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  • Increased efficiency
  • Improved accuracy
  • Improved collaboration
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ScreenShots

PracticePanther Screenshots

Screenshot of Dashboard - Mobile FriendlyScreenshot of DashboardScreenshot of CalendarScreenshot of Time TrackingScreenshot of InvoicesScreenshot of Document Management