Powertech Exit Point Manager for IBM i from HelpSystems allows users to reduce the risk of unauthorized and unaudited server access with system access monitoring, tracking and control software for IBM i.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
As specified earlier, the product is very helpful to monitor the FTP, ODBC, JDBC, SQL and remote commands. What queries are coming to the system and who is issuing the commands so that we can analyze the and restrict their access if its not required. It helped us catch [a lot of] unauthorized users.
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
The UX/UI design makes it really easy to navigate the portal.
Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
Adding a user to the exit point manger and then specifying the same user to restrict for particular service is bit complex i feel, instead of that making only one entry to restriction would be good.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Helpsystems was one of the best leading third-party service provider in the Market for IBM i. Since we are already customer for the Helpsystems and their support is awesome. We need the best products in market and Helpsystems has all the good tools that suits to my environment. All we need is the best support when its required which Helpsystems support team doing at its best.
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Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
