PowerReviews vs. SurgePoint
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
PowerReviews | Score7.8 out of 10 | N/A | PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago. | N/A |
SurgePoint | N/A | Small Businesses (1-50 employees) | SurgePoint is a platform designed to help small and medium-sized businesses manage their online reputation, drive customer referrals, and increase repeat business. By centralizing reviews from platforms like Google, Yelp, and Facebook, SurgePoint simplifies review management and streamlines responses using AI-powered tools. Key Features Centralized Review Management: Aggregate and track reviews across multiple platforms in one dashboard. AI-Powered… | $65 per month |
| PowerReviews | SurgePoint | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| PowerReviews | SurgePoint | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
89% Would buy again 8 Answers | No answers on this topic | |
| Delivers good value for the price | ||
89% Delivers good value for the price 8 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 9 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 7 Answers | No answers on this topic | |
| Implementation went as expected | ||
83% Implementation went as expected 5 Answers | No answers on this topic | |
| PowerReviews | SurgePoint | |
|---|---|---|
| Small Businesses | SmileBack Score10 out of 10 | SmileBack Score10 out of 10 |
| Medium-sized Companies | Bazaarvoice Score8.4 out of 10 | PowerReviews Score7.8 out of 10 |
| Enterprises | Bazaarvoice Score8.4 out of 10 | Bazaarvoice Score8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| PowerReviews | SurgePoint | |
|---|---|---|
| Likelihood to Recommend | 7.9 | - |
| Support Rating | 9.0 | - |
| PowerReviews | SurgePoint | |
|---|---|---|
| Likelihood to Recommend |
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| Pros |
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| Cons |
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| Support Rating |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | SurgePoint Screenshots |





