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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PowerDMS by NEOGOV

    Score7 out of 10
    N/APowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
    Pricing
    PowerDMS by NEOGOV
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    PowerDMS by NEOGOV
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    PowerDMS by NEOGOV
    Considered Both Products
    NEOGOV
    Chose PowerDMS by NEOGOV
    It is the only platform we have used. We never seriously evaluated any other platform before implementing PowerDMS. We had first-hand reviews from our police department and a neighboring fire department.
    Incentivized
    Chose PowerDMS by NEOGOV
    Seems better as we can add training.
    Incentivized
    Chose PowerDMS by NEOGOV
    I do not have experience with other databases similar to PowerDMS.
    Incentivized
    Chose PowerDMS by NEOGOV
    N/A
    Incentivized
    Chose PowerDMS by NEOGOV
    Did not review or compare any others. PowerDMS was already in place at each of the organizations where I have used the system.
    Incentivized
    Chose PowerDMS by NEOGOV
    We have not reviewed or utilized any other such programs. Through networking and others using their own software found, we found that Power DMS was best suited for our organization and went forward off that. As we continue to use PowerDMS and learn, we can further progress our …
    Incentivized
    Chose PowerDMS by NEOGOV
    The consulting group only uses PowerDMS.
    Incentivized
    Chose PowerDMS by NEOGOV
    Our previous document product was Image Silo. It was a stable-enough product, but was strictly an indexed filing system. PowerDMS goes well beyond indexing (which it does very well) and provides countless more features and functions as described above. I would describe the …
    Incentivized
    Chose PowerDMS by NEOGOV
    We did not compare PowerDMS with others. For CALEA, there is only one option, which ended up not being a bad thing.
    Incentivized
    Chose PowerDMS by NEOGOV
    We used to utilize Lexipol for policy review, but moved to Power DMS because of some of Lexipol's limitations. Power DMS is just a much more robust program. There are so many uses and features beyond simple policy collection and management. Their Success community and Champions …
    Incentivized
    Chose PowerDMS by NEOGOV
    I cannot remember the programs I searched for prior to deciding on PowerDMS since it has been 5 years.
    Incentivized
    Chose PowerDMS by NEOGOV
    PowerDMS does more.
    Incentivized
    Chose PowerDMS by NEOGOV
    I have not used any other, but I would think it would be hard to beat the postives for PowerDMS.
    Incentivized
    Chose PowerDMS by NEOGOV
    PowerDMS offers more features.
    Incentivized
    Chose PowerDMS by NEOGOV
    NA
    Incentivized
    Chose PowerDMS by NEOGOV
    Power DMS was the only product we looked at. Being that it was pushed positively by CALEA and is one of their tools used to successfully manage accreditation it was a no brainer the support from Power DMS was also A+ they worked with us throughout our initial set-up.
    Incentivized
    Chose PowerDMS by NEOGOV
    Our department was created in 2017. We copied another department by using PowerDMS. It worked for them and it has serviced us beyond expectations.
    Incentivized
    Chose PowerDMS by NEOGOV
    I have not used any other systems like PowerDMS. We have a training management system that allows us to store documents but not in a way that makes it easy to pull the documents or highlight key portions.
    Incentivized
    Chose PowerDMS by NEOGOV
    This is the first product we've utilized.
    Incentivized
    Chose PowerDMS by NEOGOV
    None, all of our accreditation files and policy were in hard paper copy prior to the implementation of PowerDMS.
    Incentivized
    Chose PowerDMS by NEOGOV
    We found PowerDMS to be the most well-rounded solution for our agency - and the most highly recommended by other customers.
    Incentivized
    Chose PowerDMS by NEOGOV
    I have not used any other systems aside from PowerDMS, but I don't feel that I need to. I'm pretty happy with this.
    Incentivized
    Chose PowerDMS by NEOGOV
    We did review one other software product to help with out accreditation management, however, that did not offer anything like PowerDMS.
    Incentivized
    Chose PowerDMS by NEOGOV
    In the past, I have used a variety of both internally developed programs and external software programs for both accreditation management and document tracking. PowerDMS has been a superior product. It is a very robust platform that is easy to learn with endless benefits to the …
    Incentivized
    Chose PowerDMS by NEOGOV
    I have never used another program but PowerDMS works well
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    31 Answers
    User Ratings
    PowerDMS by NEOGOV
    Likelihood to Recommend
    9.2
    (131 ratings)
    Likelihood to Renew
    8.8
    (14 ratings)
    Usability
    6.9
    (24 ratings)
    Availability
    8.2
    (1 ratings)
    Performance
    8.5
    (8 ratings)
    Support Rating
    8.9
    (32 ratings)
    In-Person Training
    9.1
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (8 ratings)
    Configurability
    4.5
    (1 ratings)
    Ease of integration
    8.5
    (8 ratings)
    Product Scalability
    7.3
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    User Testimonials
    PowerDMS by NEOGOV
    Likelihood to Recommend
    NEOGOV
    This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
    Read full review
    Pros
    NEOGOV
    • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
    • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
    • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
    • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
    Read full review
    Cons
    NEOGOV
    • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
    • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
    • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
    Incentivized
    Read full review
    Likelihood to Renew
    NEOGOV
    I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
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    Usability
    NEOGOV
    There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
    Incentivized
    Read full review
    Reliability and Availability
    NEOGOV
    Never had an issue with PowerDMS not being available. Speed is an issue from time to time
    Read full review
    Performance
    NEOGOV
    We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
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    Support Rating
    NEOGOV
    I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
    Read full review
    In-Person Training
    NEOGOV
    In-person training works really well.
    Read full review
    Online Training
    NEOGOV
    Online training works well and keeps from having to have classroom training
    Read full review
    Implementation Rating
    NEOGOV
    Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
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    Alternatives Considered
    NEOGOV
    PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
    Read full review
    Scalability
    NEOGOV
    Because of features and functions.
    Read full review
    Return on Investment
    NEOGOV
    • Created efficient processes for approving document revision
    • Migrated what originally was a paper system to electronic
    • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
    Incentivized
    Read full review
    ScreenShots