TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Postmark

    Score5.1 out of 10
    N/APostmark is a fast, reliable email delivery service designed for transactional emails. It ensures high deliverability, scalability, and real-time email tracking, providing developers with the tools to send critical notifications securely and efficiently.

    $15

    per month

    SMTP Email Relay Solutions

    Score9 out of 10
    N/ASMTP Email Relay Solutions is a transactional email service formerly from SharpSpring and now a J2 Global company.

    $25

    per month

    Pricing
    PostmarkSMTP Email Relay Solutions
    Editions & Modules
    Basic (10,000 Emails per Month)
    $15.00
    per month
    Pro (50,000 Emails per Month)
    $60.50
    per month
    Platform (120,000 Emails per Month)
    $138.00
    per month
    ESSENTIAL
    $25
    per month
    STARTER
    $80
    per month
    GROWTH
    $300
    per month
    BUSINESS
    $500
    per month
    Offerings
    Pricing Offerings
    PostmarkSMTP Email Relay Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PostmarkSMTP Email Relay Solutions
    Considered Both Products
    ActiveCampaign
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    PostmarkSMTP Email Relay Solutions
    Likelihood to Recommend
    10.0
    (10 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    PostmarkSMTP Email Relay Solutions
    Likelihood to Recommend
    ActiveCampaign
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Pros
    ActiveCampaign
    • Great, helpful customer support (rarely needed)
    • Reliable product
    • Well thought out interface, easy setup
    • Great ongoing visibility into status of emails sent through Postmark
    Read full review
    Ziff Davis Inc
    • It allows us to send email through the secure email gateway.
    • We are able to track and scan all email communications
    • It provides a way for legacy and current applications to send out notification and mass email communications.
    Incentivized
    Read full review
    Cons
    ActiveCampaign
    No answers on this topic
    Ziff Davis Inc
    • As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.
    • It can be a challenge to work with some of our older applications when the TLS feature is used.
    • I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.
    Incentivized
    Read full review
    Usability
    ActiveCampaign
    The only thing that confused me initially was that if you don't put a specific sender email into the Wordpress plugin settings (I use Postmark exclusively with Wordpress site), it won't send emails. I thought that having selected the option to send via any @domain.com email, I wouldn't need to fill out a specific email to send from, but that isn't the case. I sorted that out quickly with support.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    ActiveCampaign
    No answers on this topic
    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    ActiveCampaign
    No answers on this topic
    Ziff Davis Inc
    Office 365 does use secure non-standard ports for SMTP connectivity causing a problem with older programs. SMTP Email Delivery from Exchange solves this problem by giving the network admin full control over ports and specific program connections. While we do use both Office 365 and the SMTP Email Delivery we find that a mix is needed in order to meet all expectations for our end users. The majority of our SMTP communications, for users, go through Office 365 while the majority of our applications and servers do go through the SMTP Email Delivery service.
    Incentivized
    Read full review
    Return on Investment
    ActiveCampaign
    • It is really "set and forget." I have not had any issues that I've needed to deal with. It just works.
    Incentivized
    Read full review
    Ziff Davis Inc
    • It's the easiest way to send mail out. No worries about complex configurations.
    • It can be finicky when used in a hybrid Office 365 environment to get the proper pathways secured and working.
    • I wish there were a better way to send out mass emails, on-site, without our domain or server IP being blacklisted.
    Incentivized
    Read full review
    ScreenShots