TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PointBurst

    N/AN/APointBurst is an emerging company with a platform for helping spread social messaging virally through friend and advocate networks. Messages are crafted and shared with friends / advocates who then share them with their personal networks - posting approved versions of the original messages as if they had written them themselves. Part of the value proposition is message consistency. The platform is designed for fan networks, partner networks or religious organizations to help them grow their…N/A

    X Pro

    Score7.9 out of 10
    N/AReplacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
    Pricing
    PointBurstX Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PointBurstX Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PointBurstX Pro
    Considered Both Products
    PointBurst
    No answer on this topic
    X Corp (formerly Twitter)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    PointBurstX Pro
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.1
    (16 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PointBurstX Pro
    Likelihood to Recommend
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    No answers on this topic
    Pros
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
    • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
    Incentivized
    Read full review
    Cons
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
    • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
    • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
    Incentivized
    Read full review
    Likelihood to Renew
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    No answers on this topic
    Usability
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
    Read full review
    Reliability and Availability
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
    Read full review
    Performance
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    Besides posting multiple times when stuck in a loop not other real issues.
    Read full review
    Support Rating
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
    Incentivized
    Read full review
    Implementation Rating
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    Easy download and launch of application.
    Read full review
    Alternatives Considered
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
    Incentivized
    Read full review
    Return on Investment
    PointBurst
    No answers on this topic
    X Corp (formerly Twitter)
    No answers on this topic
    ScreenShots