TrustRadius

Pluspoint vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pluspoint
Score 0.0 out of 10
N/A
Pluspoint helps multi-location businesses and franchises to boost their local SEO to attract more organic traffic by providing automation solution for managing customer reviews. With its help businesses can collect customer feedback through various channels including email, SMS, WhatsApp, and QR codes, intercept negative reviews with real-time alerts and get more positive reviews on major platforms like Google, Facebook, TripAdvisor and others.N/A
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
PluspointReputation.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PluspointReputation.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
User Ratings
PluspointReputation.com
Likelihood to Recommend
-
(0 ratings)
8.9
(0 ratings)
User Testimonials
PluspointReputation.com
Likelihood to Recommend
No answers on this topic
Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
Matthew Costanzo | TrustRadius Reviewer
Matthew Costanzo
Digital Marketing Manager
Read full review
Cons
No answers on this topic
  • Price is a little high
  • Tools that tell you the best time to schedule your posts
  • Easier to read word tornado
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • only positive impact showing we respond to our customers reviews
  • responding to negative reviews helps us greatly
  • good return on investment
SS
Sara Schleske
Marketing
Read full review
ScreenShots

Pluspoint Screenshots

Screenshot of Featuring shortcuts and detailed metrics used to manage customer feedback, track a business's online reputation, and build customer loyalty.Screenshot of Pluspoint's platform allows clients to manage their reviews across multiple review platforms, including Google, Facebook, TripAdvisor, and others, in one place.Screenshot of By using features like NPS rating distribution, response rating distribution and sentiment trends, businesses can monitor their progress and pinpoint areas for improvement.Screenshot of Detecting the connotation of a keyword in a review enables businesses to evaluate whether it was mentioned positively or negatively, offering valuable insights into customer sentiment towards their products or services.Screenshot of Encouraging the sharing of positive reviews and promptly responding to negative ones, businesses can enhance their overall customer experience and expand their online presence through the use of Pluspoint.