Plone vs. Salesforce CMS

The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

Incentivized

• Rock-solid technology stack. The python/Zope/Plone stack is as solid as anything else out there.
• Highly customizable TTW, if needed, via the Zope Management Interface, or Diazo XSL-transform theme design.
• Good support from core developers, lots of solid add-ons which address just about any needs.
• Amazingly customizable workflow, permissions and security management.

Incentivized

• Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
• Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
• Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.

Incentivized

• Bullets and formatting sometimes make it difficult to add text to an existing paragraph. The 'code' button is useful in those cases, but only to those who know html.
• Sometimes the pages don't save correctly and you use information.
• Uploading and displaying images is a bit too much work.

• Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
• Salesforce Trailhead is robust but can be confusing and overwhelming.
• I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.

Incentivized

Plone has been used for more than ten years and it already has an interesting roadmap for its future. I do not know any other open source CMS with the same story of continuous evolution and security track. Interesting new features are added at each release and new modules are created continuously

It will be too difficult to change to a different software. We are fully integrated, and if things are not working well, it would be way worse to try to move to a different platform.

Incentivized

Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small.

The new user interface in Plone 6 is even better, it is super fast, has lots of different blocks for enhancing the page, has flexible layout system and is easy to extend with more features.

Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.

Incentivized

Our Plone sites are very robust. We have critical systems on Plone and we have been running sites on Plone for over 20 years with very little unexpected downtime.

Seen very least outages and it would took more time hardley not more than 10 mins that to with prior advance notice

Incentivized

Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.

Its very quick and not facing any issus in loading if we have good internet bandwidth then it works very well and doesnt gives any issues

Incentivized

There are not too many Plone companies in the world. But the ones who are, are high level professionals

I've never really had to contact support. It's at the point where we have people in the organization that are our specific go-to inhouse support teams for Salesforce. Again, that goes back to what I said about there being a point where just too much is added to Salesforce that you have to hire someone to be the go-to person of Salesforce. There is only so much their support team can do for you. I wouldn't expect Salesforce Support to have any sort of understanding of the weird issues I deal with!

Incentivized

I have been participating Plone training and the trainers have always been professional. Materials were good and the instructions clear

Since I attended training from one of our senior resource in organizations I didn't face any issues

Incentivized

Well organized, professional training with good materials and instructions

N/A. I wasn't present for vendor-provided training.

Incentivized

I joined post the installtion so not aware much of it but as per feedback its not that hard to setup

Incentivized

Plone is much harder to learn then Wordpress. Development in Wordpress is learnt in day's, where development in Plone really takes years to get to the full depth. That said, once you're able to develop in Plone, is it a rock solid system, with readable code. In my experience Wordpress websites need to be updated so often, and the code feels bad organised. I have been building Wordpress websites, choosing Wordpress only when the client has almost no money. But I can never deliver the quality I want to deliver when using Wordpress. Plone does offer the possibility to deliver professional websites. As for Joomla, in the past I have done some Joomla development, but the whole CMS-paradigm could not settle in my brain. Being a web developer for over 15 years now, Joomla always felt contra-intuitive. Let alone the task of teaching this to my clients. Plone is now my only choice. It gives me a fast development-cycle, a user-friendly CMS and a rock stable and very secure system.

Salesforce CMS is way better with both optimization and reporting both of which Sonar Scheduling lacked. Our ability to skill technician or prioritize was lacking with Sonar. The API was very delayed with Sonar so changes on the Gantt had a delay that would throw off other team members. Sonar was cheaper but Salesforce CMS is way more capable.

Incentivized

Plone has no limits. We have massive sites and can run them just fine

We've never run into issues no matter how many concurrent users!

Incentivized

• We thought that tapping into the user/content management tooling of Plone would be a good and useful thing, however it turned out to be a major pain to tie into those parts of Plone.
• I wish we would have built the extra functionality completely outside Plone and found a way to integrate it. It would have been much easier.

• It has a smooth integration with Salesforce CMS application which can make it a positive for enhanced performance.
• It may require extensive training for new joiners and that can become costly for the organization.
• It also has automation features that reduce the distribution time by a significant number.

Incentivized