PlaybookUX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PlaybookUX
Score 3.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…
$0
total
Pricing
PlaybookUX
Editions & Modules
Bring your own customers
$0
total
Unmoderated
$49
per participant
Moderated
$100
per participant (30 minutes)
Moderated
$150
per participant (60 minutes)
Offerings
Pricing Offerings
PlaybookUX
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PlaybookUX
Best Alternatives
PlaybookUX
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
PlaybookUX
Likelihood to Recommend
8.1
(0 ratings)
Usability
9.1
(0 ratings)
Support Rating
9.0
(0 ratings)
User Testimonials
PlaybookUX
Likelihood to Recommend
When you are trying to get feedback from users it's great to be able to use PlaybookUX because you don't have to do any of the manual work of conducting research. They take care of all of that for you. Great for companies who are short on time and don't want to do the administrative stuff.
Read full review
Pros
  • Before actual release, it helps in getting trail user's feedback.
  • The dashboard to see how user interact with designs is really helpful.
  • Automatic usability testing feature is great (But needs little improvisation here).
Read full review
Cons
  • Roll up summary of all transcriptions
Read full review
Usability
Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
Read full review
Support Rating
Very responsive when I had a technical question about a test.
Read full review
Alternatives Considered
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Read full review
Return on Investment
  • Test questions are easy to understand.
  • Test types are easy to follow.
  • Software needed is easy to download and use.
Read full review
ScreenShots

PlaybookUX Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of