Pivotal Tracker vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pivotal Tracker
Score 7.2 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Trello
Score 8.4 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Pricing
Pivotal TrackerTrello
Editions & Modules
No answers on this topic
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
Offerings
Pricing Offerings
Pivotal TrackerTrello
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing and for larger numbers of users.
More Pricing Information
Community Pulse
Pivotal TrackerTrello
Features
Pivotal TrackerTrello
Project Management
Comparison of Project Management features of Product A and Product B
Pivotal Tracker
-
Ratings
Trello
9.5
Ratings
22% above category average
Task Management00 Ratings9.80 Ratings
Resource Management00 Ratings9.60 Ratings
Gantt Charts00 Ratings10.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings10.00 Ratings
Team Collaboration00 Ratings10.00 Ratings
Support for Agile Methodology00 Ratings9.40 Ratings
Support for Waterfall Methodology00 Ratings6.50 Ratings
Document Management00 Ratings10.00 Ratings
Email integration00 Ratings10.00 Ratings
Mobile Access00 Ratings10.00 Ratings
Timesheet Tracking00 Ratings10.00 Ratings
Change request and Case Management00 Ratings8.10 Ratings
Budget and Expense Management00 Ratings10.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Pivotal Tracker
-
Ratings
Trello
5.0
Ratings
41% below category average
Quotes/estimates00 Ratings5.00 Ratings
Invoicing00 Ratings5.00 Ratings
Project & financial reporting00 Ratings5.00 Ratings
Integration with accounting software00 Ratings5.00 Ratings
Best Alternatives
Pivotal TrackerTrello
Small Businesses
GitLab
GitLab
Score 8.7 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.9 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.9 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pivotal TrackerTrello
Likelihood to Recommend
8.0
(0 ratings)
9.8
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
6.0
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
10.0
(0 ratings)
In-Person Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Pivotal TrackerTrello
Likelihood to Recommend
The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
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Trello is great for cross-team communication and intra-team organization. It's simple to get setup, with flexible tools that give businesses control over how to make Trello work the best for them. It is an amazing platform for operations tracking, project management, and even organizing customer service requests for a smaller business.
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Pros
  • Pivotal Tracker helps our team visualize our projects in the form of stories (virtual cards) moving through our workflow. This encourages us to break down projects into manageable chunks and have important conversations about deliverables and scope.
  • The forced-prioritization allows our team to have a shared understanding about what is most important and make collective decisions about what our team will work on next.
  • By dividing future iterations by our team's velocity, Pivotal Tracker accurately predicts when we will complete future work.
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  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
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Cons
  • Used to have a newsfeed-type feature with all the updates from the previous day. They removed it. I liked getting a snapchat of what changed from before.
  • When signing up for email alerts, can be inundated with emails for every change to the status of a story.
  • Communication on stories through the comment section can be a little difficult, and not very organized.
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  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
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Likelihood to Renew
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
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I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
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I am technology illiterate, it's my Achilles heel and this program is so easy to use. I have been utilizing it for a decade now. It makes organizing and prioritizing my life, my work, my business, my kids life, etc so much more manageable and without having to hold on to a bunch of into in my head. I can find it and locate it quickly and easily in Trello.
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Reliability and Availability
No answers on this topic
yes always support available when I need it!
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Performance
No answers on this topic
Never experienced issues with the above!
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Support Rating
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
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I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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In-Person Training
No answers on this topic
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
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Implementation Rating
No answers on this topic
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
Pivotal Tracker, Asana and Trello all have free versions making them ideal for smaller companies to try out. All of them blast Kannan boards and issue tracking capabilities. While Trello and Asana are great products in themselves, Pivotal Tracker edges them out with its wealth of features including trackability of epics, burndowns, better reporting, and analytics. JIRA, on the other hand, is way more customizable, has more reporting capabilities and more features than Pivotal Tracker but is more expensive too. At the end of the day, it comes down to what you're looking for in an agile project management tool as well as how much you're willing to pay for it.
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Our business ended up using Monday due to the holistic nature of the tool. It allows us to collaborate amongst teams and see the project as a whole easier. Trello is for personal usage and task management. I use Monday to organize my overarching needs, and then put specific tasks into Trello to stay organized.
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Scalability
No answers on this topic
Feels like anyone across the org (no matter their location) can use the tool easily!
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Return on Investment
  • Pivotal Tracker has been a cost-effective solution for what we need. It has allowed our ROI to be greater than if we went with another system.
  • Learning curve; with this easy to use tool, it has been a shorter learning curve for new hires to find what they need to accomplish their task.
  • Flexibility; we are right now stuck at 4 levels of classification; project; Story, Task, Comments. If we were able to expand on this, we would be able to role this out faster to other departments within our business.
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  • It's been an essential tool for our onboarding team. We wouldn't be able to operate without it.
  • It's been a very affordable investment for our team as well since we still use the free version.
  • We have had a negative return in the fact that there aren't any reporting tools within the app. We have to spend time tracking certain elements manually.
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ScreenShots