Pirate Ship vs. ShipperHQ

If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS

We like ShipperHQ for what it is which is-- more or less a live shipping rate calculator. It works well in our BigCommerce platform. But unfortunately, it lacks the shipping management ability to print labels and manage shipments and orders. This makes us have to use a third-party shipping app. This isn't the end of the world, but it would be much easier if we could just do it all from one place.

Incentivized

• Great user interface--fun and modern, easy to navigate, pre-populated addresses, and never any "downtime"
• Pricing is competitive--they even offer discounts for certain purchases, which is better than the post office!
• Saves templates for efficiency--I send a lot of very similar packages, and it saves my preferences so I don't have to make selections every time.

Incentivized

• ShipperHQ makes providing live shipping rates fairly easy.
• It also integrates pretty seamlessly into our BigCommerce platform.
• It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.

Incentivized

• Bulk refunds can take a while
• Not many complaints, it's wonderful

• It doesn't always send emails on manually entered orders.
• It would be nice to be able to see each order as you click on it when processing batch labels to be sure you have the right ones.
• It should automatically update when new orders come into Big Commerce.

Incentivized

I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

Incentivized

I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

Incentivized

I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever!

Incentivized

Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

Incentivized

Pirate Ship is the best for USPS shipping labels, hands down.

Incentivized

USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.

Incentivized

• Given that it's free to use, the price can't be beat!
• Automatically get rates comparable to USPS negotiated shipping rates.

Incentivized

• shipping is more streamlined
• administration is easier
• employees can use easily

Incentivized