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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    SalesOutlook

    Score9.5 out of 10
    N/AN/AN/A
    Pricing
    Pipeliner CRMSalesOutlook
    Editions & Modules
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Pipeliner CRMSalesOutlook
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Pipeliner CRMSalesOutlook
    Considered Both Products
    Pipelinersales
    Chose Pipeliner CRM
    Easy to integrate, comprehensive navigation, and well-understanding sales process.
    Incentivized
    SalesOutlook
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Pipeliner CRMSalesOutlook
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    9.0
    18 Ratings
    15% above category average
    SalesOutlook CRM
    8.6
    3 Ratings
    11% above category average
    Customer data management / contact management8.118 Ratings10.03 Ratings
    Workflow management8.918 Ratings9.02 Ratings
    Territory management8.916 Ratings8.83 Ratings
    Opportunity management9.018 Ratings9.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.717 Ratings9.23 Ratings
    Contract management8.816 Ratings7.63 Ratings
    Quote & order management9.62 Ratings7.63 Ratings
    Interaction tracking8.917 Ratings7.43 Ratings
    Channel / partner relationship management9.014 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    9.3
    2 Ratings
    21% above category average
    SalesOutlook CRM
    7.0
    2 Ratings
    7% below category average
    Case management9.11 Ratings7.02 Ratings
    Call center management9.11 Ratings7.01 Ratings
    Help desk management9.62 Ratings7.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.6
    19 Ratings
    13% above category average
    SalesOutlook CRM
    7.0
    2 Ratings
    8% below category average
    Lead management8.919 Ratings7.02 Ratings
    Email marketing8.22 Ratings7.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.8
    19 Ratings
    15% above category average
    SalesOutlook CRM
    7.3
    3 Ratings
    4% below category average
    Task management8.319 Ratings7.63 Ratings
    Billing and invoicing management9.11 Ratings7.42 Ratings
    Reporting9.018 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.3
    19 Ratings
    9% above category average
    SalesOutlook CRM
    7.3
    2 Ratings
    4% below category average
    Forecasting9.019 Ratings7.22 Ratings
    Pipeline visualization8.319 Ratings7.01 Ratings
    Customizable reports7.519 Ratings7.62 Ratings
    Customization
    Comparison of Customization features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.3
    19 Ratings
    10% above category average
    SalesOutlook CRM
    7.0
    1 Ratings
    7% below category average
    Custom fields8.219 Ratings7.01 Ratings
    Custom objects8.018 Ratings7.01 Ratings
    Scripting environment9.11 Ratings7.01 Ratings
    API for custom integration8.117 Ratings7.01 Ratings
    Security
    Comparison of Security features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.2
    18 Ratings
    1% below category average
    SalesOutlook CRM
    9.0
    1 Ratings
    8% above category average
    Single sign-on capability8.317 Ratings10.01 Ratings
    Role-based user permissions8.218 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.4
    17 Ratings
    13% above category average
    SalesOutlook CRM
    7.3
    2 Ratings
    1% below category average
    Social data8.017 Ratings7.22 Ratings
    Social engagement8.717 Ratings7.42 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.5
    17 Ratings
    15% above category average
    SalesOutlook CRM
    7.5
    2 Ratings
    2% above category average
    Marketing automation7.917 Ratings8.02 Ratings
    Compensation management9.11 Ratings7.01 Ratings
    Platform
    Comparison of Platform features of Pipeliner CRM and SalesOutlook CRM
    Feature
    Pipeliner CRM
    8.2
    17 Ratings
    11% above category average
    SalesOutlook CRM
    8.0
    1 Ratings
    9% above category average
    Mobile access8.217 Ratings8.01 Ratings
    Best Alternatives
    Pipeliner CRMSalesOutlook
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pipeliner CRMSalesOutlook
    Likelihood to Recommend
    9.0
    (20 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (10 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.9
    (10 ratings)
    9.2
    (2 ratings)
    User Testimonials
    Pipeliner CRMSalesOutlook
    Likelihood to Recommend
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    SalesOutlook
    We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
    Incentivized
    Read full review
    Pros
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    SalesOutlook
    • It makes it easy to transfer information
    • It is easy to view in conjunction with Outlook
    • Keeps people accountable for details in the file
    Incentivized
    Read full review
    Cons
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    SalesOutlook
    • Does not sync all contact info
    • Does not sync all SFDC info regarding account
    Incentivized
    Read full review
    Likelihood to Renew
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    SalesOutlook
    No answers on this topic
    Usability
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    SalesOutlook
    The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
    Incentivized
    Read full review
    Support Rating
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    SalesOutlook
    Easy to implement and utilize. Provides the ultimate in efficiency in my workload
    Incentivized
    Read full review
    Alternatives Considered
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    SalesOutlook
    I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
    Incentivized
    Read full review
    Return on Investment
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    SalesOutlook
    • Saves time.
    • Lets us focus on more important task.
    • Helps in managing client communication more effectively.
    Incentivized
    Read full review
    ScreenShots

    Pipeliner CRM Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)