TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    TrackVia

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    TrackVia® is a low-code workflow management platform in the cloud that enables companies to rapidly build customized, mobile and web applications with little to no help from IT in a matter of weeks.N/A
    Pricing
    PipefyTrackVia
    Editions & Modules
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    PipefyTrackVia
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    PipefyTrackVia
    Considered Both Products
    Pipefy
    No answer on this topic
    TrackVia
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    User Ratings
    PipefyTrackVia
    Likelihood to Recommend
    8.2
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PipefyTrackVia
    Likelihood to Recommend
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    Pros
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    Cons
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    Support Rating
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    Alternatives Considered
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    Return on Investment
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    TrackVia
    No answers on this topic
    ScreenShots

    TrackVia Screenshots

    Screenshot of Seamless mobile and desktop deployment give you full control of your processes anytime and anywhere.Screenshot of Speed up your operational workflows and ensure compliance with easy-to-use and fully configurable forms that are available anywhere, regardless of connectivityScreenshot of Personalized, real-time dashboards provide full visibility and detailed insights into your critical dataScreenshot of Intuitive admin controls speed up application deployment, lower costs, and ensure a proper fit for your critical business processes