Pipefy vs. Retool

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per user, per month*
Retool
Score 9.4 out of 10
N/A
Retool is a UI software component library presenting a fast way to build custom internal tools, from the company of the same name in San Francisco, California.
$10
per month per user
Pricing
PipefyRetool
Editions & Modules
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
Team
$10
per month per user
Business
$50
per month per user
Enterprise
Custom Quote
Offerings
Pricing Offerings
PipefyRetool
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Community Pulse
PipefyRetool
Features
PipefyRetool
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Pipefy
-
Ratings
Retool
8.2
Ratings
2% below category average
Drag-and-drop Interfaces00 Ratings5.00 Ratings
Platform Security00 Ratings10.00 Ratings
Platform User Management00 Ratings8.00 Ratings
Reusability00 Ratings8.00 Ratings
Platform Scalability00 Ratings10.00 Ratings
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PipefyRetool
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Medium-sized Companies
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Score 8.9 out of 10
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Score 9.9 out of 10
Enterprises
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
PipefyRetool
Likelihood to Recommend
8.2
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
PipefyRetool
Likelihood to Recommend
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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If you need to build an admin panel or any other backend system, Retool is the right tool for you.
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Pros
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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  • Ease of use - someone with small amount of experience can use it.
  • Adaptability - you can build a lot of things with it.
  • Reliability - works quite well.
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Cons
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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  • Some Retool apps can become slow to load or refresh.
  • When multiple team members work on the same app, changes can overwrite each other or break functionality.
  • The UI/UX is pretty basic.
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Usability
No answers on this topic
Because even though it is quite intuitive it is not the best tool I have ever seen.
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Support Rating
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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No answers on this topic
Alternatives Considered
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
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We selected Retool because it offers the best balance of usability and power compared to alternatives like Appsmith, ToolJet, and OutSystems. It allows us to build much faster, with broad integrations and strong enterprise features like permissions and environment management. Competing tools were either too limited, required more engineering effort. Overall, retool support has been decent too.
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Return on Investment
  • We were able to register and manage over 5 thousand transactions in the first 2 years of our startup.
  • It compiled more than 5,000 contacts for present and future campaigns.
  • It's the back office for our startup.
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  • Good ROI to give our teams the data they need.
  • Some dashboards can be slow so it can take more time/ bandwidth.
  • As apps grow more complex, troubleshooting logic or query dependencies can be time-consuming.
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ScreenShots