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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Trello

    Score8.4 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    PipedriveTrello
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    PipedriveTrello
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    PipedriveTrello
    Considered Both Products
    Pipedrive Inc.
    Chose Pipedrive
    Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and …
    Incentivized
    Chose Pipedrive
    Pipedrive is a CRM and for that, it works directly with all your sales information and clients. It works wonderfully being integrated with every single app I have indicated and from our expertise, we have been doing solid integration with each one throughout the time. So [take] …
    Incentivized
    Chose Pipedrive
    Pipedrive integrates with our existing systems and it was easy to set it up. Additionally, we found PipeDrive easier to use with a cleaner UI
    Incentivized
    Atlassian
    Chose Trello
    All of the other alternatives honestly seem low quality and just discount versions of Trello. They're essentially trying to copy what Trello has already nearly perfected, or add additional features that bloat the functionality. Trello is an established company, where I feel if …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    97%
    Would buy again
    102 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    20 Answers
    99%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    99%
    Happy with the feature set
    104 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    PipedriveTrello
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Trello
    Feature
    Pipedrive
    6.7
    61 Ratings
    14% below category average
    Trello
    -
    Ratings
    Customer data management / contact management7.717 Ratings00 Ratings
    Workflow management5.714 Ratings00 Ratings
    Territory management6.09 Ratings00 Ratings
    Opportunity management8.359 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.057 Ratings00 Ratings
    Contract management5.010 Ratings00 Ratings
    Quote & order management5.08 Ratings00 Ratings
    Interaction tracking8.014 Ratings00 Ratings
    Channel / partner relationship management6.711 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Trello
    Feature
    Pipedrive
    2.9
    7 Ratings
    89% below category average
    Trello
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Trello
    Feature
    Pipedrive
    6.0
    42 Ratings
    23% below category average
    Trello
    -
    Ratings
    Lead management5.742 Ratings00 Ratings
    Email marketing6.46 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Trello
    Feature
    Pipedrive
    5.9
    60 Ratings
    25% below category average
    Trello
    -
    Ratings
    Task management7.757 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting6.156 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Trello
    Feature
    Pipedrive
    6.8
    62 Ratings
    11% below category average
    Trello
    -
    Ratings
    Forecasting6.313 Ratings00 Ratings
    Pipeline visualization8.062 Ratings00 Ratings
    Customizable reports6.010 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Trello
    Feature
    Pipedrive
    4.8
    58 Ratings
    44% below category average
    Trello
    -
    Ratings
    Custom fields5.458 Ratings00 Ratings
    Custom objects6.048 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration6.741 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and Trello
    Feature
    Pipedrive
    5.9
    56 Ratings
    34% below category average
    Trello
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions5.754 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Trello
    Feature
    Pipedrive
    1.1
    5 Ratings
    148% below category average
    Trello
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Trello
    Feature
    Pipedrive
    3.6
    7 Ratings
    68% below category average
    Trello
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Trello
    Feature
    Pipedrive
    7.4
    55 Ratings
    1% above category average
    Trello
    -
    Ratings
    Mobile access7.455 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Pipedrive and Trello
    Feature
    Pipedrive
    -
    Ratings
    Trello
    9.5
    207 Ratings
    22% above category average
    Task Management00 Ratings9.8207 Ratings
    Resource Management00 Ratings9.6172 Ratings
    Gantt Charts00 Ratings10.068 Ratings
    Scheduling00 Ratings10.0157 Ratings
    Workflow Automation00 Ratings10.0131 Ratings
    Team Collaboration00 Ratings10.0203 Ratings
    Support for Agile Methodology00 Ratings9.4141 Ratings
    Support for Waterfall Methodology00 Ratings6.5112 Ratings
    Document Management00 Ratings10.0150 Ratings
    Email integration00 Ratings10.0137 Ratings
    Mobile Access00 Ratings10.0181 Ratings
    Timesheet Tracking00 Ratings10.084 Ratings
    Change request and Case Management00 Ratings8.297 Ratings
    Budget and Expense Management00 Ratings10.070 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Pipedrive and Trello
    Feature
    Pipedrive
    -
    Ratings
    Trello
    5.0
    68 Ratings
    41% below category average
    Quotes/estimates00 Ratings5.048 Ratings
    Invoicing00 Ratings5.041 Ratings
    Project & financial reporting00 Ratings5.054 Ratings
    Integration with accounting software00 Ratings5.042 Ratings
    Best Alternatives
    PipedriveTrello
    Small Businesses
    Salesflare
    Score6 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveTrello
    Likelihood to Recommend
    7.6
    (65 ratings)
    9.8
    (207 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    9.7
    (18 ratings)
    9.6
    (45 ratings)
    Availability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.5
    (15 ratings)
    10.0
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PipedriveTrello
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Pipedrive Inc.
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Pipedrive Inc.
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Pipedrive Inc.
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Pipedrive Inc.
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Pipedrive Inc.
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot