Pipedrive vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
PipedriveTrackerRMS
Editions & Modules
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PipedriveTrackerRMS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PipedriveTrackerRMS
Features
PipedriveTrackerRMS
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.7
Ratings
14% below category average
TrackerRMS
-
Ratings
Customer data management / contact management7.60 Ratings00 Ratings
Workflow management5.70 Ratings00 Ratings
Territory management6.00 Ratings00 Ratings
Opportunity management8.30 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.90 Ratings00 Ratings
Contract management5.00 Ratings00 Ratings
Quote & order management5.00 Ratings00 Ratings
Interaction tracking8.00 Ratings00 Ratings
Channel / partner relationship management6.70 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
Ratings
89% below category average
TrackerRMS
-
Ratings
Case management4.70 Ratings00 Ratings
Call center management1.10 Ratings00 Ratings
Help desk management3.10 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
6.1
Ratings
22% below category average
TrackerRMS
-
Ratings
Lead management5.70 Ratings00 Ratings
Email marketing6.40 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.0
Ratings
24% below category average
TrackerRMS
-
Ratings
Task management7.70 Ratings00 Ratings
Billing and invoicing management4.10 Ratings00 Ratings
Reporting6.20 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
6.9
Ratings
9% below category average
TrackerRMS
-
Ratings
Forecasting6.40 Ratings00 Ratings
Pipeline visualization8.10 Ratings00 Ratings
Customizable reports6.20 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
4.8
Ratings
44% below category average
TrackerRMS
-
Ratings
Custom fields5.50 Ratings00 Ratings
Custom objects6.10 Ratings00 Ratings
Scripting environment1.00 Ratings00 Ratings
API for custom integration6.70 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
5.9
Ratings
34% below category average
TrackerRMS
-
Ratings
Single sign-on capability6.10 Ratings00 Ratings
Role-based user permissions5.70 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
Ratings
148% below category average
TrackerRMS
-
Ratings
Social data1.10 Ratings00 Ratings
Social engagement1.10 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
Ratings
68% below category average
TrackerRMS
-
Ratings
Marketing automation3.60 Ratings00 Ratings
Compensation management3.50 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
7.4
Ratings
1% above category average
TrackerRMS
-
Ratings
Mobile access7.40 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Pipedrive
-
Ratings
TrackerRMS
9.0
Ratings
12% above category average
Applicant Tracking00 Ratings9.00 Ratings
Best Alternatives
PipedriveTrackerRMS
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveTrackerRMS
Likelihood to Recommend
7.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.6
(0 ratings)
9.0
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
10.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
PipedriveTrackerRMS
Likelihood to Recommend
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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A great tool when using it for a database of qualified candidates.
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Pros
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
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  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
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Cons
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
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Likelihood to Renew
Unless I find something better...
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No answers on this topic
Usability
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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I find it easy to show people now to use all aspects of this software with our business.
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Support Rating
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Great customer service
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Implementation Rating
Experiment is the only way to start
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No answers on this topic
Alternatives Considered
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
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Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy
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Return on Investment
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
  • Cost effective
  • Very efficient
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ScreenShots

Pipedrive Screenshots

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