Pipedrive vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
PipedriveSalesflare
Editions & Modules
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
PipedriveSalesflare
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.Discount available for annual billing.
More Pricing Information
Community Pulse
PipedriveSalesflare
Features
PipedriveSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.7
Ratings
14% below category average
Salesflare
8.1
Ratings
5% above category average
Customer data management / contact management7.60 Ratings8.80 Ratings
Workflow management5.70 Ratings8.70 Ratings
Territory management6.00 Ratings5.10 Ratings
Opportunity management8.30 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.90 Ratings9.00 Ratings
Contract management5.00 Ratings10.00 Ratings
Quote & order management5.00 Ratings6.10 Ratings
Interaction tracking8.00 Ratings8.80 Ratings
Channel / partner relationship management6.70 Ratings8.20 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
Ratings
89% below category average
Salesflare
8.3
Ratings
10% above category average
Case management4.70 Ratings9.00 Ratings
Call center management1.10 Ratings7.00 Ratings
Help desk management3.10 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
6.1
Ratings
22% below category average
Salesflare
8.7
Ratings
14% above category average
Lead management5.70 Ratings8.70 Ratings
Email marketing6.50 Ratings8.80 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.0
Ratings
24% below category average
Salesflare
8.0
Ratings
5% above category average
Task management7.70 Ratings8.00 Ratings
Billing and invoicing management4.10 Ratings8.00 Ratings
Reporting6.20 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
6.9
Ratings
9% below category average
Salesflare
8.2
Ratings
8% above category average
Forecasting6.40 Ratings7.90 Ratings
Pipeline visualization8.10 Ratings9.00 Ratings
Customizable reports6.20 Ratings7.80 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
4.9
Ratings
42% below category average
Salesflare
8.7
Ratings
15% above category average
Custom fields5.50 Ratings8.10 Ratings
Custom objects6.10 Ratings10.00 Ratings
Scripting environment1.00 Ratings00 Ratings
API for custom integration6.70 Ratings8.10 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
5.9
Ratings
34% below category average
Salesflare
8.1
Ratings
3% below category average
Single sign-on capability6.10 Ratings8.10 Ratings
Role-based user permissions5.70 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
Ratings
148% below category average
Salesflare
8.5
Ratings
15% above category average
Social data1.10 Ratings8.80 Ratings
Social engagement1.10 Ratings8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
Ratings
68% below category average
Salesflare
8.9
Ratings
19% above category average
Marketing automation3.60 Ratings8.80 Ratings
Compensation management3.50 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
7.5
Ratings
2% above category average
Salesflare
8.9
Ratings
19% above category average
Mobile access7.50 Ratings8.90 Ratings
Best Alternatives
PipedriveSalesflare
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveSalesflare
Likelihood to Recommend
7.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.6
(0 ratings)
9.0
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
9.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
PipedriveSalesflare
Likelihood to Recommend
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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Pros
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
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  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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Cons
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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Likelihood to Renew
Unless I find something better...
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No answers on this topic
Usability
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Implementation Rating
Experiment is the only way to start
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No answers on this topic
Alternatives Considered
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
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The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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Return on Investment
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
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  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.