PingPlotter vs. Statseeker

The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.

Incentivized

Statseeker is an excellent choice to monitor a small, medium or large network. It uses SNMP to monitor switches, routers, appliances and really anything that has SNMP. The reports and output you can get from the system are invaluable. The speed of the system compared to other monitoing systems is great. Overall an excellent system.

Incentivized

• Monitor traffic in network
• Measure stops when contacting network locations such as websites
• Measures the lag and latency it takes to contact network locations
• Gives you both induvidual measurements as well as good oversight
• identifies when network lag or disconnect occurs

• Extremely fast and responsive.
• It can poll huge amounts of data quickly.
• Excellent reporting features.

Incentivized

• Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
• Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
• Ability to drag and drop the graphs to reorder them.
• more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.

Incentivized

• The user interface could be improved.
• Support can take some time to respond as they are based in Australia. However, they may be moving to the US.
• More dashboard customization.

Incentivized

I installed it and it just started working. I realized I could then tweak it to show what I needed but didn't have to spend a long time configuring it before use, editing YAML files etc. Maybe that's fine for a network professional, but I only need this software if something goes wrong, and then need it to work quickly out of the box.

Incentivized

I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.

Incentivized

Support is very good, however, they have been based out of Australia so you have to deal with the time difference. Once you get them they are excellent. I have heard they are shifting some of the company to the US so that should help with support.

Incentivized

PingPlotter has better visualizations and a stronger ability to capture historical data than other tools I've used. This makes it easier to find the root cause by looking back in the log data to find where latency or packet loss occurred.

Incentivized

Both are similar, but I feel Statseeker is more feature-rich and the user interfaces much much faster than NPM. The UI is not quite as good as NPM, but I believe the slimmed-down UI is what allows for such fast query speeds.

Incentivized

• Great ROI, troubleshooting time has been reduced by 90%
• Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
• lacks integration into our MSP toolkit, and we now use it as a stand alone product

Incentivized

• Great visualization of problem areas.
• It helps speed up problem resolution.
• Great capacity planning.

Incentivized