PingOne from Ping Identity vs. Sift Digital Trust & Safety Suite

The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.

We haven't really taken advantages of the full spectrum of what the suite offers, but for the segment that we are using that identifies users across multiple accounts and devices, it performs phenomenally. In the future we'd like to enable auto-banning based on a risk index score that Sift Digital Trust & Safety Suite would contribute to.

Incentivized

• PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
• PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
• PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.

Incentivized

• Identify users across multiple accounts
• Identify users across multiple devices

Incentivized

• I believe it is very secure & not sure if it needs any improvement as such
• Only suggestion would be it should not ask users to re-confirm if the session is still active

Incentivized

• Some transparency into how Sift Digital Trust & Safety Suite identifies common user patterns that lend to its intelligence model

Incentivized

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.

We tested PingOne but our security team was not happy with it (because of cloud exposure). We tested PingId as well but our security team was not happy with it (because of cloud exposure). We [spent] some time on PingDataGovernance but so far we don't have any use case for this product. We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.

Sift Digital Trust & Safety Suite provided the easiest integration points plus reliability compared to other vendors we evaluated. We were able to incorporate their data into a custom UI of our own to manually audit and ban users.

Incentivized

• it is positive with saving the cost
• some drawback with aging solution
• directory is solid and provide lots of cost saving

Incentivized

• It has had the positive impact of ensuring quality submissions as well as reducing payout for duplicate accounts.

Incentivized