Pilot.com vs. Wolters Kluwer ATX

Pilot is great for early-stage startups in any vertical. They handle the entire financial stack and will save you a lot of time on that front. Their CFO services are also great regardless of the vertical you are in. As a founder, this is something you shouldn't waste your time on, and with Pilot you can feel secure.

Incentivized

I have been using ATX for at least 15 years. It is competitively priced for a part-time tax preparation firm like mine versus some of its competitors. The software is straightforward to use with very little training needed, and it includes the "paint by numbers" i.e. "interview" tax prep approach if desired (I virtually never use that as not needed, but it is a nice alternative for the more inexperienced preparer perhaps). I have found it to be pretty intuitive to use, and the file capability is very straightforward. I will continue to use it going forward, as while there are a couple of competitors that are slightly cheaper, certainly not enough difference to warrant changing software and again I'm overall pleased with the product despite the couple of areas that I commented are a bit clunky. Not a big deal. Overall good product.

Incentivized

• Quick responses to questions submitted to support
• Integration with various banking systems and software, including HR systems and cap table system, which saves time when filing taxes

• Calculation/preparation of personal tax return for individuals.
• Calculation/preparation of small business tax returns, i.e., Schedule C for individual bus owners.
• Electronic transmission of completed tax return to IRS and applicable states.
• Preparation of summary letter and billing to tax clientele.
• Modeling of pro forma tax results for succeeding years and prep of estimated tax payments needed.

Incentivized

• I would say that only room for improvement would be to offer more educational opportunities that explain what the numbers mean.

Incentivized

• The preparation of the summary letter of the tax return module is a bit clunky but usable.
• The preparation of the next year's quarterly estimates module, while automatic, is a bit clunky to override with more specific info versus what is automatically populated from the current year's return.
• The print feature can be a little cumbersome getting to work on a local printer, resulting in some printing issues.

Incentivized

Just let it do the standard install. No issues whatsoever.

Incentivized

I liked the people they had working for them, and their communication was exceptional. This is their focus, not the overall software package with bookkeeping services added in.

Turbotax is the most popular but not applicable if you are a tax preparer as it won't let you sign a tax preparer. Their tax prep version, Pro Series, is a bit more expensive, and I have found it not significantly different enough nor provide any applicable benefit to me changing. I also evaluated Drake tax prep software, but again, while it has some nice features, it could not justify the change effort compared to any incremental features I might use. ATX continues to offer the right product features for what I need at one of the cheapest costs.

Incentivized