Pike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.
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Schedulicity
Score 7.6 out of 10
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Schedulicity is an appointment booking platform from the company of the same name in Bozeman, Montana.
$34.99
per month
Pricing
Pike13
Schedulicity
Editions & Modules
No answers on this topic
Solo Provider
$34.99
per month
Growing Business
$44.99 - $84.99
per month
Big Businesses
$94.99
per month
Offerings
Pricing Offerings
Pike13
Schedulicity
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
$ 45 / month (minimum)
1% on first $10,000 / month
$2 per $1,000 over $10,000
Pike13 would be well suited for an organization whose clients use the platform in person, not for a virtual service. This could be ideal for a client whose website doesn't need to be integrated with Pike13.
Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
It allows to increase productivity, facilitates the organization for all those involved, the results it offers, and its effectiveness compensates for the price it costs. They simply have to check-in and check out. Make better business decisions, train your team with personalized permissions, and you have a modern and organized platform. You can configure the work areas.
The notification of scheduled events, helps ensure employees know when their schedule has been modified, which cuts down on employees arriving late, etc.
The notifications to customers of when their payment methods are expiring, etc helps to ensure they can update their information through the customer portal themselves which cuts down on administrative time.
Positive - Client text message reminder. Missed appointments have decreased to zero no shows.
Positive - Informing clients of weekly openings via marketing emails.
Positive - Employees are able to take days off and I can mark them accurately in the system.
Positive - Personal Time feature. Allows me to track why an employee is out.
Negative - Shutting the business for vacations because I have to spend hours going into each providers schedule and individual cancelling each appointment that has been made.
