Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
Pike13
Score 8.0 out of 10
N/A
Pike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.
N/A
Pricing
Booker
Pike13
Editions & Modules
Starter
$129
per month
Accelerate
$269
per month
Ultimate
$429
per month
No answers on this topic
Offerings
Pricing Offerings
Booker
Pike13
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$250
No setup fee
Additional Details
—
$ 45 / month (minimum)
1% on first $10,000 / month
$2 per $1,000 over $10,000
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
Pike13 would be well suited for an organization whose clients use the platform in person, not for a virtual service. This could be ideal for a client whose website doesn't need to be integrated with Pike13.
Booker is great for customer management. You can easily add customers with numerous areas to put additional information for them. With the addition of Frederick, sending out Birthday emails and contacting them via email is a breeze.
I have found Booker to be extremely easy to teach new hires how to use. Because it is so visual, I find that anyone can pick up the basics of how to use this software very quickly.
Booker makes it extremely easy for a company with multiple locations to be able to toggle between those locations.
There is usually a long wait when calling customer service but I now use the messaging option and my questions are answered very quickly. Booker has helped me with situations I thought were out of their range. If it wasn't for Booker support I would be very lost and confused.
I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
AccuPOS did not have a scheduling module or gift certificate management module when we switched and those were critical needs at the time. For such a small module, AccuPOS did a fantastic job directly and concisely bridging daily activity to QuickBooks.
The notification of scheduled events, helps ensure employees know when their schedule has been modified, which cuts down on employees arriving late, etc.
The notifications to customers of when their payment methods are expiring, etc helps to ensure they can update their information through the customer portal themselves which cuts down on administrative time.
