PicMonkey, from the company of the same name in Seattle, is an application designed to help users create standout visuals for Insta posts, Facebook covers, YouTube thumbnails, web pages, holiday cards, posters or anything with a visual, offering graphics and templates, unlimited stock photos and features to support illustrative presentations.
It's great for a small- or medium-scale social media manager or graphic designer. I'm not sure if I'd recommend it for larger-scale projects or editing images with detail as I think it is missing some capabilities that something like Photoshop or Adobe Illustrator may possess, but it is a great tool to create professional-looking graphics with ease.
I think that PicMonkey could have more opportunities for raving fans (like me!) to act as affiliates for their products and services.
I think that PicMonkey could make it more apparent on how to save themes. The Hub is great, but I think it is easy to allow that area to become messy and disorganized.
PicMonkey's usability is outstanding! I was able to learn how to edit my photos and create graphics in a short period of time. Between the tutorials and the amazing user interface, I felt like a pro! PicMonkey is very detailed but not so overwhelming that you miss out on great features.
To be fair, I have not had to use customer support, but I have found the website materials/instructions at PicMonkey.com to be easy to understand and the website (mostly) simple to navigate. As someone who is not the MOST tech-savvy in any room, I find it accessible and not intimidating; it gives me confidence to create the images that I know will be most effective for our purposes.
PicMonkey better suited my needs than Canva because it was easier to complete multiple items within one editing template. As a busy professional, I have to find time in between clients to push content out on Social Media or to email graphics to potential clients and PicMonkey has allowed me to create what I need very quickly without losing quality.